(Junior) UX Researcher

Descrizione

With Babbel, anyone can learn a language.

Whether on the go, in the subway or at home on the sofa, Babbel supports those who enjoy learning outside of work or school. Since its founding in 2007, the company has grown to become the market leader in app based language learning. In total, Babbel offers 14 learning languages, from English to Indonesian. Professional courses are readily available via the Babbel website as well as on your smartphone or tablet. At Babbel, more than 500 team members from over 42 different countries work hard to set standards for creating a new learning experience.

We are looking for a talented (Junior) User Researcher to join our Product Design Team in Berlin!

As a User Researcher, your mission will be to conduct original research and grow over time to oversee multiple, complex user research projects.

You will:

• Conduct usability research and other one-on-one in-person and remote interviews.
• Lead user research projects through all phases, using a variety of a quantitative and qualitative research methods like user testing studies, interviews and surveys.
• Collaborate closely with Product, Marketing and other key business stakeholders to define strategic (discovery, insights or validation) plans based on the needs of the teams.
• Work with User Research Lead to continuously improve user research processes, knowledge and tools to measurably enhance productivity and product quality.
• Take responsibility for the coordination, planning, prioritization and execution of user research projects.
• Provide the insights we need to improve our products and marketing.

You are:

• A strong communicator with great people skills, who can conduct usability research in German and English.

You have:

• Bachelor's degree in Human-Computer interaction, Human Factors, Cognitive Psychology or related field.
• Excellent command of both German and English languages, both written and verbal.
• Experience conducting user research in a product, marketing, design or research organisation.
• Strong skills in both quantitative and qualitative research methodologies.
• Demonstrable knowledge in usability testing, customer interviews, ethnographic observation and other relevant methods of qualitative research; experience with cutting-edge research techniques.
• Experience in running research projects throughout all phases.
• Ability to synthesize and communicate results clearly.
• Results orientation with a strong sense of ownership.
• A clear passion for education, languages and technology.

Nice to have:

• Master's degree or PhD.

Why Babbel?

• Work within a high-performing team responsible for growth at Babbel
• A steep learning-curve – personally and professionally.
• A challenging environment and a lot of responsibility to prove your skills.
• A lively startup atmosphere with friendly working hours.
• A vibrant international company with people from over 42 different nationalities
• Great company benefits (high-end company bike, fresh fruit & drinks)

Sounds good? We are already looking forward hearing from you! Check out also our jobs page, our blog and our techblog to get an impression about #lifeatbabbel!