Descrizione
Why join us
Our UX team members come from all kinds of countries and backgrounds, yet they have one common attitude: whether it’s about a user problem, an interface bug or a way of working, they’re always asking themselves how they could make things better.
When asked what they like about working at BlaBlaCar, our UX designers mention: “we are involved early in projects”, “we rely a lot on data to make decisions”, “we’re designing a service that is actually changing how millions of people travel”, “we dive into fascinating topics like social interactions, trust mechanisms in different countries, value of comfort, or perception of time”, “we work in a company that is embracing more and more the value of UX”. We are constantly investing in our UX team and today, we are opening a new position, Senior UX Researcher.
We see research as an essential element in the product development process, from ideation to design evaluation and product release quality.
What you will contribute to:
Build and manage a network of internal and external partners across key markets (Russia, Brazil, Germany, Spain, Italy, France, Poland…) to deliver research on a wide range of products
Work with Designers, Product Managers and Engineers to prioritize research opportunities in a fast-paced, rapidly changing environment.
Identify appropriate research and design targets that best align with project needs, including creative methods and recruitment strategies where required.
Delivering high quality research to both fuel ideation and evaluate designs, using a range of user research methodologies including in-depth interviews, focus groups, remote interviews, usability testing, diary studies, card sorting, and surveys.
Understand and incorporate complex technical and business requirements into research.
Infuse the product team with a research-driven customer centric mindset by piloting top priority research initiatives for PMs, Designers, and others.
Advocate research findings to diverse audiences through written reports and in-person presentations.