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Field Service Supervisor (iberia)

Creata il 21-12-2018
Location Fabriano

Descrizione

We are currently in the process of recruiting a candidate to cover a position of Field Service Supervisor (Iberia).


THE IMPACT

Coordinates the service activities and related costs while maximizing the consumer’s satisfaction

 

MAIN ACTIVITIES AND ACCOUNTABILITIES:


Execution

- Support the Service manager in the definition of the service strategy in order to develop the local service level according to the corporate guidelines

- Coordinate and manage local service partners maximizing the balancing profitability, growth and customer’s satisfaction

- Coordinate and manage the service network in order to keep monitored the service providers’ contracts and KPIs

- Manage the local technical training courses and the local budget in collaboration with Corporate Service Management


Organization & People Management

- Ensure, together with the HR and the Go To Market Management, that the coordinated areas deliver as described in their mission and in line with Group objectives and strategies.

- Ensure that the team possesses the appropriate skills to meet business needs, bridging any gaps through targeted training

- Create an environment that encourages communication, delegation, management by objectives and accountability in daily work

- Lead the team through mentoring and coaching activities

- Ensure the business continuity identifying potential successors


Requirements & skills:

- Master Degree in Engineering / Economics will be considered a plus;

- Spanish (native & resident);

- Fluent in English is mandatory. The knowledge of Italian language will be considered a plus;

- At Least 3-5 years of experience gained in similar role in a multinational company with a previous service network management;

- Excellent Knowledge of Microsoft Office Suite (especially Excel) and SAP;

- Strong organizational, technical, communicative and customer service skills are required.


The workplace is Sant Just Desvern (Barcelona).

Benefit

Palestra aziendale

Palestra azi...

Sistemazione in appartamenti condivisi

Sistemazione...

Paga Mensile

Paga Mensile

Mensa

Mensa

POSIZIONE CHIUSA Candidati ora

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