26 posizioni aperte

Berlin

Settore

Internet

Anno di fondazione

2014

Foodora | Foodpanda

Berlin

La nostra storia

Stiamo portando il buon cibo nella vostra vita quotidiana, molto di più della semplice consegna delle prelibatezze dei vostri ristoranti preferiti. Abbiamo battuto palmo a palmo le vie della città per scoprire i migliori ristoranti e abbiamo chiacchierato con la gente del posto per rimanere aggiornati sulle ultime novità in fatto di cibo.

Ci sediamo con gli chef, sognando menu che arrivino alla tua porta freschi e pieni di sapore.

Perchè lavorare in Foodora | Foodpanda

La nostra visione

Puoi trovare le nostre bici rosa in 21 nazioni diverse, dalla Finlandia all’Australia. Insieme ai nostri rider stiamo cambiando il modo in cui le persone vedono e vivono l’esperienza della consegna a domicilio. Vuoi unirti a noi per il viaggio?

Mission

C’è sempre posto alla nostra tavola per persone affamate di fare la differenza. Siamo alla ricerca di persone che sono intrinsecamente curiosi e amano le sfide.

Incontra il Team

Crescita dell'organico aziendale

Opportunità di lavoro



Data apertura: 23-02-2018
Località: Berlino

Descrizione :

foodora: bringing good food into your everyday!

foodora is a Berlin-based food delivery service that partners exclusively with beloved local restaurants to deliver quality meals in 21 countries worldwide. We know the best that our cities offer and we’re bringing it online, enabling our customers to order their favourite food through our app (for iOS or Android) or web portal. We provide our restaurant-partners with an on-demand fleet of bicycle couriers, making it simple for customers around the world to access delicious meals.

We are currently expanding rapidly through Europe, Canada, and Australia, and are always on the hunt for the brightest minds to join our team. Not only do we want to bring quality food to customers around the world, we also want to redefine delivery food to include the very best meals from beloved local restaurants.

We are looking for your help as a Key Account Manager!

 

Responsibilities:

  • Building solid relationships with our existing restaurant partners by being their main point of contact, identifying and implementing newer value-add initiatives and being proactive in finding solutions for them.
  • Creating marketing concepts with the individual partners and executing them from inception to roll-out
  • Being responsible for driving incremental orders by helping our partners to create a better customer experience. This could include: helping to train restaurant staff, collaborating with operations to improve menu displays and prices and working with our in-house marketing team to create promotions.
  • Ensuring partnership retention through exceptional customer service and willingness to keep going the extra mile.
  • This role requires a unique blend of sales, marketing and relationship management
  • Requirements:

  • 1 - 3 years of sales, marketing or account management experience
  • An exceptional (and proven) ability to develop, foster and nurture relationships
  • You can work effectively in a fast paced, evolving environment 
  • You’re a self-starter. You have the initiative to create your own plans, then execute them
  • You are meticulously detail oriented and possess well developed problem solving and analytical skills
  • You are someone who is energized by collaborating with your team
  • You are a native (or fluent) German speaker, as well as proficient in English 
  • You can smile! We work hard, but we also have some fun at the same time
  • What we offer

  • A vibrant and highly motivated team
  • A great working atmosphere and regular company and team events
  • Responsibility from day one in a fast growing and global company
  • Great promotion and career opportunities
  • Challenge accepted? Shoot us your CV!

    Data apertura: 21-02-2018
    Località: Berlino

    Descrizione :

    foodora ist ein in Berlin ansässiger Essens-Lieferdienst, der exklusiv mit lokalen Restaurants in über 70 Städten weltweit zusammenarbeitet.

    Unsere Kunden können mit Hilfe unserer App (für iOS oder Android) oder unseres Webportals schnell ihr Lieblingsessen der angesagtesten Restaurants der Stadt zu sich nach Hause oder ins Büro bestellen. Unseren Partnerrestaurants bieten wir eine on-demand-Flotte von Fahrradkurieren.

    Für unser Hauptsitz in Berlin suchen wir Dich als Customer / Restaurant Service Agent (m/w)!

    Deine Aufgaben

  • Du überwachst unsere Prozesse (B2B sowie B2C) und stellst eine ausgezeichnete Lieferqualität sicher
  • Du bist der erste Ansprechpartner für unsere Kunden und Restaurants über die unterschiedlichen Kanäle (Telefon, Mail, Chat, etc.)
  • Aktive Servicekontrolle unserer Lieferlogistik zur Unterstützung des Operations Teams fällt ebenfalls in Deinen Aufgabenbereich
  • Des Weiteren bist Du für die Betreuung unserer Restaurantpartner per Telefon verantwortlich und gehst somit unseren Key Account Management Teams zur Hand
  • Gleichermaßen gehört das Einholen von Kundenfeedback und die darauf basierende Optimierung unserer operativen Prozesse zu Deinen Aufgaben
  • Deine Qualifikationen

  • Dir ist es wichtig, dass Kunden und Partner glücklich sind
  • Du gehst gerne auf Menschen zu und Du bist ein Kommunikationstalent
  • Du bist freundlich, emphatisch und hast immer ein offenes Ohr
  • Du arbeitest gern im Team und packst Dinge eigenverantwortlich an
  • Du kannst Dich motivieren und siehst auch in stressigen Situationen immer den Kunden im Mittelpunkt
  • Pluspunkte gibt es für Vorerfahrung im Kunden-Service oder Support
  • Du bist bereit auch am Wochenende und in den Abendstunden zu arbeiten
  • Sehr gute Deutschkenntnisse (Mindestens C1) und ein sehr gutes englisches Sprachniveau runden Dein Profil ab
  • Was wir Dir bieten

    Neben allerlei Goodies wie Müsli und Obst, bieten wir Dir viele weitere Benefits und Möglichkeiten:

  • Sehr gute Aufstiegs- und Karrieremöglichkeiten in einem internationalen jungen Unternehmen
  • Ein dynamisches und hochmotiviertes Team
  • Ein großartiges Arbeitsklima und regelmäßige Teamevents (Lasertag, Grillboot etc.)
  • Hoher Grad an Verantwortung vom ersten Tag an
  • Bestes Essen aus Deinem Lieblingsrestaurant, inklusive Mitarbeiterrabatt
  • Data apertura: 20-02-2018
    Località: Berlino

    Descrizione :

    foodora - bringing good food into your everyday! 

    foodora is a Berlin-based food delivery service that partners exclusively with beloved local restaurants to deliver quality meals in 21 countries around the globe. We know the best that our cities offer and we’re bringing it online, enabling our customers to order their favourite food through our app (for iOS or Android) or web portal. We provide our restaurant-partners with an on-demand fleet of bicycle couriers, making it simple for customers around the world to access delicious meals.  

    We're currently expanding through Europe, Asia, Canada and Australia and we are always on the hunt for the brightest minds to join our team. Not only do we want to bring quality food to customers around the world, we also want to redefine delivery food to include the very best meals from beloved local restaurants.

    We are currently looking for a Data Engineer (m/f) for our Berlin HQ

    Responsibilities:

  • Being a member of the data-team, you will be working in a cross-discipline, full stack delivery team focused on one of many core business objectives (such as BI, CRM, Operations).
  • Gather and process raw data at scale (including writing programs & scripts, calling APIs, writing SQL queries etc.).
  • Work closely with our other engineers and data scientists to integrate algorithms into our production systems.
  • Process unstructured data into a form suitable for analysis, automate the analysis and make the results available.
  • We use PostgreSQL, Python for Extract/Load, and already working on Map Reduce and Machine Learning solutions (with Spark/MLib).
  • Requirements:

  • You have Bachelor's degree in Computer Science, Mathematics or related field
  • You find creative solutions to tough problems.
  • Strong programming experience, ideally in Python, but we are open to other experience if you’re willing to learn the languages we use.
  • Automate testing, scaling, maintenance and configuration.
  • Strong experience with ETL (ELT) using Python and SQL.
  • Experience with real-time processing of large amounts of structured and unstructured data.
  • Enough programming knowledge to clean and scrub noisy datasets.
  • Knowledge of Map Reduce and Machine Learning with Spark is a plus.
  • English langage skills required. German language skills are beneficial but not required.
  • A passion for data!
  • What We Offer:

    A modern office in the heart of Berlin, close to amazing restaurants and bars. Inside the walls of this office you’ll find:

  • An empowering, international and agile working environment
  • Responsibility from day one in an innovative and rapidly expanding tech business
  • Regular international trips, office parties and exciting team events
  • And a bunch of cool extras including a kicker table, table tennis and a playstation room, as well as free language classes and of course a monthly corporate discount for foodora!
  • Up for a challenge? Apply now!

    Data apertura: 16-02-2018
    Località: Berlino

    Descrizione :

    foodora - vos restaurants préférés enfin livrés !

    foodora est un service de livraison basé à Berlin, qui travaille exclusivement en partenariat avec des restaurants de qualité pour livrer des repas savoureux dans 19 pays. Nous connaissons parfaitement ce que nos villes ont à offrir, et nous le rendons disponible en ligne ; nous permettons ainsi à nos clients de commander leurs plats favoris depuis notre app (iOS ou Android) ou notre site internet. Grâce à une flotte de coursiers à vélo, tous nos clients peuvent se faire livrer des plats délicieux en un rien de temps.

    Nous sommes actuellement en pleine expansion en Europe, en Asie, au Canada et en Australie, et nous sommes toujours en quête des meilleurs talents pour rejoindre notre équipe. Nous ne voulons pas seulement apporter des repas de qualité à des clients partout dans le monde, mais aussi redéfinir la livraison de nourriture afin d’inclure les meilleurs menus de leurs restaurants préférés.

     

    Nous recherchons un Customer / Restaurant Agent (f/m) pour notre siège à Berlin.

    Tes missions seront les suivantes :

  • suivre tous nos process (B2B et B2C) afin de s’assurer que nos clients reçoivent en permanence des livraisons de qualité
  • être le premier contact de nos clients et restaurants par téléphone, chat et mail
  • assurer la qualité de service en collaborant avec notre équipe logistique
  • s’assurer que nous recevions les retours de nos clients permettant d’optimiser notre fonctionnement et de développer de nouveaux projets
  • Ce qu’on attend de toi :

  • Veiller à la satisfaction de nos clients et restaurants
  • Etre ouvert et avoir un bon relationnel
  • Être patient et plein d’empathie
  • Tu aimes travailler en équipe mais aussi de manière autonome
  • Tu es proactif et vise toujours à répondre aux besoins de nos clients
  • Idéalement, tu as déjà de l’expérience dans le service client ou des postes en contact direct avec la clientèle
  • Tu es disponible pour travailler le soir et le weekend
  • Tu parles couramment français et anglais
  • Ce que nous proposons :

    Un bureau moderne au coeur de Berlin, proche de restaurants et de bars géniaux, au coeur duquel vous trouverez :

  • un environnement de travail international, avec une équipe jeune et passionnée
  • des responsabilités immédiates dans un cadre innovant et en rapide expansion
  • des fêtes et des événements réguliers
  • plein de bonus : babyfoot, tennis de table, salle de jeux vidéos, mais aussi des cours de langue et bien sûr des tarifs préférentiels pour commander chez foodora !
  • Data apertura: 14-02-2018
    Località: Berlino

    Descrizione :

    foodora - bringing good food into your everyday!

    foodora is a Berlin-based food delivery service that partners exclusively with beloved local restaurants to deliver quality meals in 20+ countries around the globe. We know the best that our cities offer and we’re bringing it online, enabling our customers to order their favourite food through our app (for iOS or Android) or web portal. We provide our restaurant-partners with an on-demand fleet of bicycle couriers, making it simple for customers around the world to access delicious meals.  

    We're currently expanding through Europe, Asia, Canada and Australia and we are always on the hunt for the brightest minds to join our team. Not only do we want to bring quality food to customers around the world, we also want to redefine delivery food to include the very best meals from beloved local restaurants.

    foodora is now expanding rapidly in Europe, Australia and Canada and we are looking for your help as a Operations Intern (m/f) in our Berlin HQ!

    Responsibilities:

  • You will be working and driving different projects in restaurant operations
  • You will help standardize and roll out new processes in different countries
  • You will constantly strive for excellence in our partner operations
  • You will use your mastery of Microsoft Excel to find insights
  • You will at all times be able to see the big picture, using your initiative to identify financial and procedural efficiencies that will improve foodora’s business practices
  • Requirements:

  • You have an analytical background
  • At least one previous internship in operations or analytical department
  • You have excellent analytical and communication skills and a hands-on mentality
  • You have a ceaseless hunger to learn, you are process driven and incredibly detail-oriented
  • You have excellent Excel and MS Office skills, SQL skills would be advantageous
  • A fluency in English is required
  • What We Offer:

    A modern office in the heart of Berlin, close to amazing restaurants and bars. Inside the walls of this office you’ll find:

  • An empowering, international and agile working environment
  • Responsibility from day one in an innovative and rapidly expanding tech business
  • Regular office parties and exciting team events
  • And a bunch of cool extras including a kicker table, table tennis and a playstation room, as well as free language classes and of course a monthly corporate discount for foodora!
  • Up for a challenge? Apply now!

     

    Stack tecnologico

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