UX Writer (f/m/d)

Descrizione

foodora - bringing good food into your everyday! 

foodora is a Berlin-based food delivery service that partners exclusively with beloved local restaurants to deliver quality meals in 17 countries around the globe. We know the best that our cities offer and we’re bringing it online, enabling our customers to order their favorite food through our app (for iOS or Android) or web portal. We provide our restaurant-partners with an on-demand fleet of bicycle couriers, making it simple for customers around the world to access delicious meals. 

We're currently expanding through Europe, Asia, Canada and we are always on the hunt for the brightest minds to join our team. Not only do we want to bring quality food to customers around the world, we also want to redefine delivery food to include the very best meals from beloved local restaurants.

We are currently looking to hire a UX Writer (f/m/d) for our Berlin HQ!

• Work closely with Product Designers, Product Managers and UX Researcher to build the content strategy efforts from the early stage
• Build the UX writing strategy and structure inside the product development process, influence strategic decisions about the product copy, tone of voice and messaging in our platforms (Responsive Web, IOS and Android apps)
• Write clear and concise copy for our product touch points (product names, navigational elements, labels, notifications, descriptions, text buttons, error messages and many more)
• Coordinate copy with the user flows in mind and make sure that it always aligned with foodora’s tone of voice and brand promise
• Develop content frameworks, drive cohesive product narrative and create documentations to demonstrate your recommendations
• Communicate with other content strategists (from Marketing Team) and share insights into strategic decisions in product copy that are consistent with foodora’s mission
• Take part in the user-centric design process by collaborate with UX researcher and Product Designers to test and iterate different content alternatives
• Take part in supporting and writing content for Product Design external media (Design Blog and Instagram accounts) 
• Approach all of your work with a global mindset and make sure your content is internationalised well while considering and educating stakeholders with the localization efforts

• 3+ years experience in an area of content strategy or UX Design/Research 
• Excellent writing and editing skills
• Experienced with writing content for web/mobile apps 
• Experienced with AB testing structure preferred
• Experienced with working with designers, product managers and researchers
• Ability to initiate and take ownership of building a framework for UX writing in product development process
• Strong understanding of design and user experience
• Thinking in systems and flows to improve story telling in our products
• Ability to work independently in fast-paced environment
• Being able to build empathy for users and collaborate with designers to provide the best user experience

• Working with cross functional teams in Product, Design and Marketing department
• Being part of growing Product Design Team 
• Product Design breakfast - space for designers to share ideas, talk about blockers and do creative exercises
• Regular workshops to broaden your skills (tools: origami, designing with accessibility, internationalisation of design, UX best practices, etc.)
• Design books library
• Team events
• A bunch of free stuff : food, drinks, german courses ... 

This application does not require a cover letter.