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Account Manager - UK

Creata il 29-09-2016
Location London, UK

Descrizione

Houzz is the #1 home design platform in the world. We have a highly engaged community of over 40M homeowners, who are using the site and app to find inspiration and connect with over 2.1M home design professionals. Our team of Account Executives and Account Managers are helping those home design professionals to advertise on our platform with Houzz Pro+ local marketing solutions.
As an Account Manager, you will manage Houzz Professionals from across the UK.  Each is part of an annual advertising program (Pro+).  Your job is to maintain an ongoing relationship, optimise their profile and program with creative improvements, up-sell them on additional services, and manage their renewal for another year. You need to be comfortable promoting and defending  the benefits of a creative and directional advertising program.
Responsibilities include, but are not limited to:
  • Manage Pro+ clients
  • Maintain ongoing contact with every account assigned to you
  • Renew annual contracts
  • Up-sell clients on additional packages
  • Meet minimum renewal and up-sell objectives
  • Meet minimum quantitative and qualitative account improvement objectives
  • Provide superior customer service, contribute to a positive work environment, and embody the Houzz culture
  • What do you need to be successful?
  • A passion for sales - you get a buzz from building and maintaining relationships to hit your targets!
  • Previous B2B, new business and/or inside sales experience
  • Impeccable verbal and written communication skills in English - not only will you convince your grandpa to buy a smartphone but you’ll also teach him how to get the best out of it!
  • Phenomenal interpersonal and resilience skills - you enjoy talking with people in-person and feel comfortable selling over the phone
  • Previous exposure to or willingness to enter the tech startup scene 
  • A familiarity with CRM tools (such as Salesforce)
  • Why Houzz?
  • In 2016, Houzz was named "Best App" at Google's inaugural Play Awards and voted 6th on CNBC’s Top Disrupter list in 2017 after raising a $400 million Series E round of funding - just sayin’! Now the bonus points;
  • Opportunity for growth – join a fast growing technology organisation where we look from within to fill our leadership roles! You’ll be part of a rapidly expanding team on a mission to grow Houzz internationally. 
  • Compensation for the Account Manager is a mixture of competitive base salary and the chance to earn high commissions.
  • Our beautiful office is located right in the middle of London - in a cool, modern, comfortable environment designed to reflect our culture.
  • A stocked kitchen to keep you fueled.
  • We are a close-knit family who love to celebrate birthdays and team accomplishments so we’re basically constantly stuffing our faces with cake and ice cream when not exceeding targets.
  • Benefit

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