Associate Client Success Manager

Houzz is the leading home renovation and design platform in the world. We have a highly engaged community of over 40 million unique monthly users who leverage our technologies to find inspiration for their next project, connect with over 2.1 million home design professionals and discover products in the Houzz Shop. 

Houzz is looking for talented Associate Client Success Managers to join our team. As an Associate CSM, you will be part of the support team for Houzz Professionals from across the U.S and Canada. Each Professional is part of our entry level annual advertising program. Your job is to field inbound messages and calls from accounts enrolled in this program. During these calls you may optimize their profile with creative improvements and provide solutions to enhance program performance. You need to be comfortable promoting and educating on the benefits of a creative and directional advertising program.

The ideal candidate has a pleasant, business oriented personality, is a hard worker and very tech savvy. You must be relationship oriented and put a high value on customer service. You thrive in a fun and competitive, yet team oriented environment.