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Sales Operations Manager (Salesforce)

Creata il 31-05-2018
Location London, UK

Descrizione

Houzz, the largest home and design community in the world, is looking for a hands on and solution-oriented person to lead our Sales Ops Systems team for our International market. They will work as a project and change manager, working closely with the business side of the company to provide them with solutions and improvements to drive the everyday operations. The ideal candidate has a strong knowledge of Salesforce and has led high-impact implementations and developments on the platform before. They will have a strong technical acumen, ideally originating from a Computer Science or Engineering degree. They are highly organized and will be able to oversee and prioritize multiple projects across the team.
Responsibilities
  • Lead the International Sales Operations Systems team across different time zones.
  • Manage and prioritise requests from International Business Leaders regarding new or existing tools and processes.
  • Assess and oversee implementation of new sales processes and tools, as well as keeping the existing ones up to date.
  • Oversee the management of third party solutions, as well as support the assessment of new tools.
  • Partner closely with the US Sales Operations System team to keep the International Team up to speed on all the new systems related business needs and requirements.
  • Provide support and insights on complex issues or projects escalated by team members.
  • Provide technical knowledge and expertise to the wider Sales Ops team or other business units.
  • Coordinate and communicate change, to ensure a smooth transition and successful adoption across teams and functions.
  • Required skills and experience
  • 3+ years development, technical or systems process improvement related experience
  • Strong leadership skills to drive projects to completion
  • Self starter who is resourceful and solution oriented
  • Salesforce Administration experience
  • Not afraid to roll-up their sleeves and get the work done
  • Strong time management, planning, prioritization and technical skills
  • Full professional proficiency in English
  • Excellent written and verbal communication skills, with an ability to communicate with a wide range of team members and job functions
  • Desired skills and experience
  • BS/MSc degree in a technology-related field
  • Salesforce Certified (Admin and/or Developer)
  • Salesforce Service Cloud Experience
  • Experience with Agile methodologies
  • Why Houzz?
  • In 2016, Houzz was named "Best App" at Google's inaugural Play Awards and voted 6th on CNBC’s Top Disrupter list in 2017- just sayin’! Now the bonus points;
  • Opportunity for growth – you’ll be part of a rapidly expanding team on a mission to grow Houzz internationally.
  • Our beautiful office is located right in the middle of London - in a cool, modern, comfortable environment designed to reflect our culture.
  • We're a family: We are team players, and collaborate to get things done. We are humble. We take care of each other and share our lives at work. We love to celebrate birthdays and team accomplishments so we’re basically always eating cake or unwinding on our beautiful rooftop with celebratory drinks and cheese. Don’t believe us? You can take a look for yourself here.
  • We build the future: We are creative, innovative and fearless about trying new things. We embrace different ideas and are visionaries.
  • We make things happen: We are a company of problem-solvers and self-starters. We move fast, remain flexible and get results.
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