Ora segui Salesforce Administrator. Guarda la lista completa delle posizioni lavorative che segui sul tuo profilo.

Salesforce Administrator

Descrizione

About HouzzHouzz is the leading home renovation and design platform in the world. We have a highly engaged community of over 40 million unique monthly users who leverage our technologies to find inspiration for their next project, connect with over 2.1 million home design professionals and discover products in the Houzz Shop. About This RoleHouzz is looking for an experienced Salesforce Administrator to join our Sales Operations team in Irvine. It is required that this Administrator has dedicated 3+ years within the Service Cloud channel, including the continual development and ongoing daily management of a premiere customer support operation.  A proven track record within sales operations, sales planning, data management and salesforce administrative support is required.This individual will have strong communication skills and the ability to quickly establish a rapport with all levels of internal staff. The ideal candidate succeeds working in a fast paced, dynamic environment and thrives on finding solutions to daily challenges. Embodied characteristics include attention to detail, proficient problem solving and the ability to multitask.  Self-motivation and an inherent sense of urgency is critical.What You’ll Do:
  • Salesforce administration and configuration, including workflows, process builder and custom object builds
  • Dedicated Service Cloud administrator for all Customer Support teams
  • Manage Case Queues, Knowledge Base, Community, Live Agent, Live MessageImplement processes to improve efficiencies and drive optimal handle times
  • Effective training and project deployment
  • Support newly launched applications & provide analysis of new solutions and alternatives
  • Manage third party vendors - troubleshooting, new release testing etc.
  • Data integrity management: Data Loader
  • At a Minimum, We’d Like You To Have:
  • 3+ years experience with Salesforce.com as a dedicated administrator in Service Cloud
  • Experience with Round Robin Distributor, GetFeedback, Session Timer, 8x8 or similar vendors
  • Proven track record of effective project management delivering end-to-end solutions
  • Strong time management, planning and prioritizationExcellent verbal and written communication skills
  • Experience interacting and communicating deliverables to a wide variety of Customer Support, Marketing, Legal and Executive leaders
  • Desire to work and thrive in a fast-paced, evolving environmentMust have a sense of urgency and self-motivation
  • Extensive Excel knowledge
  • APEX knowledge a plus
  • common.workspaces

    Benefits

    Pranzi TGIF
    Pranzi TGIF
    Torta e festa di compleanno ogni venerdì
    Torta e festa di compleanno ogni venerdì
    Possibilità  di guadagnare alte commissioni
    Possibilità  di guadagnare alte commissioni
    Accesso al nostro programma flessibile di benefici tra cui childcare vouchers, al lavoro in bicicletta (parcheggio e docce in loco), assicurazione odontoiatrica, screening sanitario
    Accesso al nostro programma flessibile di benefici tra cui childcare vouchers, al lavoro in bicicletta (parcheggio e docce in loco), assicurazione odontoiatrica, screening sanitario
    Sconto per abbonamento palestra (Londra)
    Sconto per abbonamento palestra (Londra)