Associate Collections (m/f) | Warsaw

Descrizione

Join the financial revolution!

Are you passionate about finance and want to make a real change? Join Kreditech and our team of over 500 professionals and become part of a transforming industry. From engineering, to design, to analytics, and collections, we do things differently and we reward great ideas, team work and persistence. We have a lot of work to do – and we want you to join us!

Kreditech is hiring Associate-Collection to join its growing Collections team. You are responsible for recovering overdue amount and accounts from allocated portfolio, using ONLY Kreditech approved tools.

 Your Role

• Perform daily Collection activity on following, but nor resume to:
  
  • Contacting the customers;
  • Working with Collection Tools and Software;
  • Respecting the procedures, rules and regulations;
  • Schedule adherence;
  • Keep accurate & detailed records of calls made, money collected on daily, weekly and monthly basis;
  • Maintain Confidentiality.
• Signal any deviation from procedures, processes and flows to Team Leader Amicable Collection;
• Other tasks requested by the line manager;
• Understand & manage performance level in sync with assigned target on daily, weekly and monthly basis;
• Publishing the daily performance report/ MIS to Reporting Manager/TL.

Your Strengths

• Language knowledge: English or the desire to learn English at work;
• Good communication and negotiation skills;
• Priorities assessments skills;
• Computer literate and sound knowledge of MS package;
• Ability handle pressure, volume and tough customers;
• Quick learner with fast implemenation of things;
• Dispute identification and problem-solving skills;
• Patience, determination and professional courtesy.

How to apply

We accept applications exclusively through our recruiting platform, found under the ‘Apply Now’ link.