Kreditech
Associate Collections/Amicable Collections (m/f) | Mumbai
Creata il
08-12-2017
Location
Mumbai Office
POSIZIONE CHIUSA
Candidati ora
Descrizione
Description- Perform daily collection activity on following, but nor resume to:
- Contacting the customers,
- Working with collection tools and software;
- Respecting the procedures, the rules, and the regulations;
- Schedule adherence;
- Keep accurate & detailed records of calls made, money collected on daily, weekly, and monthly bases;
- Maintain confidentiality.
- Signal any deviation from procedures, processes, and flows to Team Leader Amicable Collection;
- Other tasks requested by the line manager;
- Understand & manage performance level in sync with an assigned target on a daily, weekly, and monthly basis;
- Publishing the daily performance report/ MIS to Reporting Manager/TL.
- Language knowledge: English, Hindi, Kannada;
- Good communication and negotiation skills;
- Priorities assessments skills;
- Computer literate and sound knowledge of MS package;
- Ability handle pressure, volume and tough customers;
- Quick learner with a fast implementation of things;
- Dispute identification and problem-solving skills;
- Patience, determination and professional courtesy.
- We accept applications exclusively through the application form below.
POSIZIONE CHIUSA
Candidati ora