Distribution And Compliance Specialist

Descrizione

Department: Operations

Reports to: Operations Director America

Executive summary

The Distribution and Compliance Specialist will be part of the Operations team in Moleskine America and will be responsible for:

 Managing inventory for the American main distribution center, especially for key clients from the US and Canadian market

 Monitoring order receipt, planning and executing inventory allocations, planning and executing special handling activities and monitoring order fulfillment in cooperation with distribution partner

 Managing customer setup, compliance and relationship in cooperation with distribution partner

 Managing other setup activities with distribution partner

The aim of the role is to act as a liaison between the Moleskine America office (Operations, Sales and Merchandising teams) and the distribution partner, with the goal of maximizing revenues, local supply chain efficiency and service level for the customer.

Main activities

Inventory management and allocation

 Monitors inventory levels at the warehouse making sure that they are adequate to cover demand from the market

 Plans inventory allocations for US and Canadian key clients based on forecasts and open orders, guaranteeing maximum order fulfillment and avoiding chargebacks; properly executes allocations working with distribution partner

 Monitors incoming shipments from overseas (Far East and Europe), pre-allocates inventory in order to guarantee stock coverage for key clients and properly execute the pre-allocation in cooperation with the distribution partner

Order monitoring, allocation, special handling planning and fulfillment

 Monitors open orders portfolio, making sure that they are in line with sales forecasts

 Works with distribution partner to make sure that inventory is adequately allocated among customers in case of inventory shortages

 Minimizes the risk of chargebacks: works with customers/brokers in adjusting orders, works with distribution partner in optimizing the allocation of inventory among orders

 Monitors launch-related activities for new items: analyzes order vs. inventory before actual launch execution and proper allocates of inventory in case of shortages

 Works with distribution partner to guarantee that fulfillment of orders is executed according to customer’s requirements and timelines

 Plans and execute special handling activities or value added services with distribution partner

 Plans and timely executes special projects, pre-launches or chain rollouts in cooperation with distribution partner

 Works with sales on day by day tasks, notifies them about order or inventory issues.

Customer management and compliance

 Makes assessment of new customers; analyzes routing, packing and logistic guidelines with distribution partner; works with sales and distribution partner at the definition of terms, incoterms and allowances and execution of the setup of new customers

 Has access to key clients online portals for setup activities, forecasts and orders, monitors supply chain KPIs with the goal of better managing the vendor-client relationship

 Works with sales on new customers, aligning, planning and coordinating the execution of new projects and plans with new customers.

Setup activities

 Manages new item setup and launches: collects details pertaining new items to be launched from marketing team and submits them to distributor for setup; defines launch timeline based on the new item delivery from overseas

 Manages product assortments setup: works with sales and merchandising teams to define assortments details, defines special handling requirements and executes setup with distribution partner

Required qualifications

 3-5 years of experience

 Bachelor’s in Engineering, Economics or Statistics degree

 Other skills: this position requires high precision, strong analytical skills, great focus and determination in driving a timely and correct execution of tasks and projects; capability to work under compelling deadlines; capability to design new processes or adjust existing ones

 Advanced working knowledge of Excel and in general Microsoft Office is required; knowledge of SAP or other ERP systems and SQL based systems is required: knowledge of SO99+ or other integrated planning system is a plus