Moneyfarm

As Moneyfarm moves into the next phase of growth, we are looking to expand the Finance team. We are looking Financial Controller UK. Your position will involve supporting the team  with Account and Control activities for our UK entities. This is an exciting opportunity for a sharp individual, looking for their next challenge in a fast-paced Scale -up. 
Responsibilities

Manage all current accounting operations, including A/R, A/P, GL and Counsel, Cost Accounting and Revenue Recognition.

Manage payments and prepare bank reconciliation

Support month-end & annual close process and prepare timely monthly financial statements Under IFRS

Research technical accounting issues for compliance.

Ensure quality control over financial transactions and financial reporting.

Work with the rest of the finance team to find new ways to improve current processes and develop creative solutions that are grounded in reality and have practical value.

Manage and comply with local, state, and federal government reporting requirements and tax filings.

Basic Qualifications & Experience

At least 4 years’ experience in the financial services industry, possible from The Big Four

Able to demonstrate technical accounting knowledge in your current area of expertise

Experience in preparation of audited financial statements under IFRS

A track record of improving processes and adding value to clients/stakeholders 

Experience with reconciliation of accounting schedules and monthly closing.

Experience with VAT and payroll.

Fluent in English

At Moneyfarm we use technology to make saving and investing for the future accessible to everyone in a simple and transparent way. We build software that augments and optimises our in-house financial advisory expertise to offer our customers the best use of their money. We are building a software development practice where every engineer is trusted with autonomy in their role to responsibly and continuously deliver quality software whilst maintaining a high pace of innovation. You will be supported by a friendly and creative environment free from ownership handovers, gatekeepers or bureaucracy, that pushes you towards mastery in your craft.
Role
- You are primarily a software engineer that happens to have specialised on DevOps and platform engineering. - You are comfortable being either a driver or enabler, not a gatekeeper.- You have a fascination for failures. Troubleshooting is a joy. You have an unrelenting will to automate and improve systems until they can be forgotten, naturally using your method, differential diagnosis skills and intuition for storage, compute, latency, throughput and pricing quantities.- You are team-oriented: you foster an ever greater mutual understanding of development and operations. You seek to partner with product development squads to shift-left reliability concerns into the SDLC. - You are hungry to automate toil away for the year whilst capping time spent. With the remainder of your time, you seek to engineer for stability and operability. - You have an intrinsic thirst for knowledge. You learn from your endeavours and enjoy breaking. - You easily explain operational and non-functional concerns to anyone. You see in a mistake a learning opportunity. - You are able to communicate the technical vision in a clear way, and correctly translate tech choices and their consequences into more understandable terms. - You will make mistakes. We'll pick you up. You will learn from them. You'll laugh a lot.
Responsibilities
- Availability, Reliability and Observability across all platforms and tooling in all environments.- Upkeep and Continuous Improvement of Container Orchestration, Continuous Delivery, Monitoring & Alerting, Incident Management, Secrets and Identity management.- Support application development in their integration with infrastructure. Promote an efficient use of infrastructure and cost awareness.- Foster improved DevOps capabilities across the organisation by removing silos and partnering with development squads for better application reliability. Engineer durably on a daily basis. Carry out operations safely, securely and in an auditable way, automating away toil for the year.- Anticipate and embrace failure by engineering for scalability and auto-remediation.- Ensure and continuously improve the fitness of our product platform and development tooling.- Business continuity and disaster recovery preparedness.- Understand the evolving Value Stream Map and keep the delivery pipeline in good health. Work in an ops-minded way.- Keep abreast of technological developments in the industry and their relevance to the company. Openly and continuously share your knowledge.
Job qualifications
Basic Qualifications- 5+ years as Software Engineer with strong DevOps experience (one of Go, Python, Scala, or Javascript)- Proficiency in Cloud computing platforms at scale through Infrastructure as Code, covering Identity, Compute, Storage, Network, Security, Cost, Performance- Production experience building for Observability including monitoring and logging, and tracing - Production experience working with Container runtimesProduction experience running Container orchestration platforms- Production experience delivering Change Management solutions through Continuous Integration, Delivery, Deployment.
Preferred Qualifications - Startup and Scale-up experience working within agile teams - Production experience automating the value stream at scale with a shift-left focus - Experience writing CLI tooling and bots to improve the developer workflow at scale - Production experience autoscaling at infrastructure and microservices levels according on (in)organic demands - Production experience working with API Gateways or Service Meshes - Production experience managing configuration and secrets in a Continuous Delivery value stream - Working to core SRE principles including Engineering vs Toil, SL(I,O,A), and Error Budgets.

We are looking for an enthusiastic Human Resources (HR) Generalist to help the team to implement a variety of human resource projects as well as to support with daily HR tasks. We are a fast paced growing organisation with offices in UK, Italy and Germany and the HR department will rely on your assistance in a number of important tasks, with a strong focus on the recruitment across the different offices.If you are looking to give a boost to your career in HR, in a great friendly environment, you should apply. Due to the diversity of responsibilities of the role, the ideal candidate will be a competent and resourceful individual with a passion for Talents and an ability to master a different number of tasks at the same time.The goal is to ensure the HR department’s operations will be running smoothly and effectively to deliver maximum value as business partner to the organization.
Responsibilities:- Collect data to prepare monthly payroll- Assist in talent acquisition and recruitment processes for all offices- Support with the employee onboarding and help plan training & development- Provide support to employees in various HR related topics such as leave, compensation etc. and resolve issues and problems in a timely manner- Assist in development and implementation of human resource policies - Gather and analyze data with useful HR metrics- Maintain employee files and records in electronic and paper form
Requirements:- Min 1 year experience as HR Generalist- Understanding of general human resources policies and procedures- Outstanding knowledge of Google Suite - Fluent in English is a must- Excellent communication and people skills- Aptitude in problem-solving- Desire to work as a team with a results driven approach- Knowledge of employment/labor laws in UK/Italy or Germany would be a real plus - Ability to multitask and work to tight deadlines.

At Moneyfarm we make investment advice accessible to everyone in a simple and transparent way. Whilst we are a digital wealth manager, an integral part of our business model is our "hybrid" approach of combining our digital service with a human touch. Moneyfarm is rapidly growing and evolving and we are looking to hire a Head of UK Investment Consultants to lead a team of investment consultants to grow and farm the already large pool of Moneyfarm happy clients. As part of this you will be responsible for designing and delivering the next iteration of our ‘hybrid’ customer engagement model.
Responsibilities: - Fully own the teams’ targets and deliver the plan in accordance to budget, growing net inflows and share of wallet through customer focussed one-to-one interactions - Define and execute ‘hybrid’ customer service model for the team, combining best practices from traditional financial advisory and sales with newer digital and analytics capabilities - Role model customer-focused leadership and ensure high performance culture through effective people and performance management - Lead, motivate and train the existing Investment Consultant team to manage existing client relationships, develop innovative ways to help clients reach their financial goals and to grow our client and asset base - Keep up to date with developments in financial products, legislation, and competitor propositions as well as changes in market conditions to ensure effective conversations with internal and external customers - Ensure ongoing improvement of processes to deliver the highest level of client satisfaction - Work closely with all other business teams, communicating client feedback to continuously improve our offering and increase client activity - Be an ambassador for the company assisting in press commentary and external presentations.
The ideal candidate for this role will have: - At least 8 years of experience as a Financial Advisor, with experience serving mass affluent customers (between £100k-£1m AUM) - At least 3 years of experience in building, managing and training a financial sales and/or advisory team- Commercially driven with an entrepreneurial attitude - Experience and ability to develop and deliver a new service model that combines best practices from traditional financial advisory and sales with newer digital and analytics capabilities that enhance investor experience and drive higher investments efficiently and at scale - Proven track record of growing revenue by identifying opportunities to upsell and cross-sell financial products whilst providing advice to customers - Comfortable making quick decisions despite ambiguity - Strong ownership mentality and the ability to take various perspectives into account.

At Moneyfarm we make investment advice accessible to everyone in a simple and transparent way. Whilst we are a digital wealth manager, an integral part of our business model is our "hybrid" approach of combining our digital service with a human touch. We are now looking to add an enthusiastic customer support executive to our team. This new team member will play a vital role in maintaining our high standard of customer satisfaction, providing a helping hand to customers and guiding them through their investment journey.
Responsibilities
- Providing customers with excellent service, via phone, email and live web chat - Supporting customers through each stage of their investment journey by helping them understand and make the most of Moneyfarm’s unique value proposition and responding to their questions and requests - Providing investment consultants with support on customer related administrative activities, including following up on pension transfer documentation, verifying bank statements, sending system emails, and updating client details on the platform - Proactively identifying opportunities for Moneyfarm to provide additional value to customers during interactions, and escalating relevant opportunities to investment consultants - Consistently improving own knowledge and understanding of the product and platforms - Passing on customer feedback to team members and escalating issues to relevant departments - Documenting all customer interactions in our database.
Main requirements
- Passionate about customer service and willing to go the extra mile to ensure a high level of customer satisfaction  - Confident, personable and fluent in English, with exceptional written and verbal communication skills- Proven talent for identifying and escalating potential revenue opportunities arising during client interaction- Comfortable handling multiple live chats at a time- Excellent organisation and prioritisation skills- Ability to manage own workload and accurately perform tasks in a timely manner with a high level of attention to detail- Interest in wealth management and technology- Prior experience of working in a customer service role, financial services and using Salesforce is desirable but not necessary.

Moneyfarm is growing and evolving. We are looking for a highly motivated and reliable professional to support our Operations team and take on day-to-day responsibility for all operations processes relating to our business in Germany.

Responsibilities

Preparation and processing of all new client documentation and amendments, incl. KYC

Monitoring transaction and service processes and handle exception cases

Day-to-day management of external partners relating to custody, KYC and other operations processes

Verify and maintain data quality in systems

Support billing and collection process incl. reconciliation and documentation

Research potential fraud, errors, and losses to ensure prompt and accurate resolution

Liaise with key stakeholders in compliance, tech and client relationship management

Maintain client confidentiality at all times.

Essential requirements

Excellent organisational and prioritisation skills, and effective problem solving

High level of attention to detail

Tech savviness - ability to grasp new technologies/systems quickly

 Good written and verbal communication skills in English and German is a must

Ability to adapt and work in a small / entrepreneurial environments, learn quickly and get their hands dirty.

Preferred

1 - 3 years experience relevant customer service or operations role

Accounting background

Financial services industry experience (e.g. investment advice, asset management, fund services, portfolio management, brokerage)

Understanding of AML/KYC regulations

Understanding of stock markets and financial instruments.

At Moneyfarm we use technology to make saving and investing for the future accessible to everyone in a simple and transparent way. Our passionate and fast moving team augments and optimises our in-house financial advisory expertise to offer our customers the best use of their money. We are currently looking for an enthusiastic and motivated student or recent graduate to join our exceptional Tech team based in London for 3 to 6 months. As this is an internship, we don’t expect you to have any previous work experience.
About You
You’re studying or have recently graduated from a Software Engineering course and want to get some solid experience in the industry to get your career started.You’re passionate and curious about technology and can talk us through your experiences.You understand the basics of SQL and an object oriented language such as Java or Python, Scala is a plus.You’re eager to learn.
The Role
As an intern you will have an opportunity to learn from some of the best engineers in Europe. You’ll gain invaluable on the job experience whilst developing the skills to drive your career. A core component of your internship is to provide you with the opportunity to pitch your ideas to the team and support them to deliver high impact work and grow your skillset at the same time. Among other things, you would be involved in:Learning how requirements are defined by various stakeholders in the company and prioritised.Designing and implementing features in a microservice architecture using Scala and Akka HTTP.Working in a real agile scrum squad, attending standups, backlog refinement, planning and retrospectives.Opportunities to pair program with other developers.Optional fortnightly brownbags on a variety of industry related topics.
If this sounds interesting then we’d love to hear from you!

Moneyfarm is growing and evolving in Europe.  We are looking for a Partnership Specialist who can help the Marketing Team to expand our B2C strategy globally.
Main Purpose of the Role

Build deep relationships internally and externally with digital and non digital partner organisations

Identify new product initiatives and B2C business development opportunities and work with internal teams to make these opportunities happen

Manage all partner needs, defining and executing on the long-term partner relationship

Review and present the overall performance of the partners on a regular basis

Work with the head of Digital and CMO to understand business objectives and sales key performance indicators

Contribute to the marketing strategy of the company

Build and support digital initiatives

Work closely with business analysts to assess results, forecast sales and analyse acquisition data from digital and offline partners to establish trends and make recommendations to relevant parts of the business

Maintain project plans and budgets, and report on these as required

Requirements

Significant programme management experience

Demonstrable experience in engagement with existing and new partners

Excellent project ability around project plans and budgets

Ability to multitask and thrive in high-paced environment

Great communicator with exceptional attention to detail

Experience in B2B or partner marketing or financial services would be an advantage