POSIZIONE CHIUSA
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Descrizione
Moneyfarm is growing and evolving. We are looking for a Head of Customer Relationship Management for the German market to play an instrumental role in executing our growth strategy in Germany as we aggressively scale the business.
The ideal candidate will provide essential pragmatic and inspirational leadership to coach, motivate and guide a team of customer relationship managers and advisors. Your mission will be to drive customer acquisition and help customers to grow and preserve their wealth leveraging our “hybrid” approach to serving customers.
Whilst we are a digital wealth manager, an integral part of our business is our "hybrid" approach of combining our digital service with a human touch, via our dedicated client relationship team.
To ensure our customers get the best possible experience, the client relationship team is there to provide a helping hand and reassurance across three key areas:
Digital wealth management - making sure our customers understand the concept and its position in the investment management landscape.
The product - guiding customers and prospective customers through our investment advice journey and explaining why we are different from peers.
Investments - explaining how our asset allocation and investment team look after our customers' money to help them achieve their investment goals, and providing updates on our investment views and relevant advice over time.
Responsibilities
POSIZIONE CHIUSA
Candidati ora