N26 logo N26

Junior CRM Manager

Creata il 17-10-2017
Location Berlin

Descrizione


We are The Mobile Bank.Our vision is to build a bank the world loves to use.Technology and design empower everything we do.


N26 is Europe’s first Mobile Bank with a full European banking license. We redesigned the banking experience to be simple, fast and contemporary. Founded in 2013 by Valentin Stalf and Maximilian Tayenthal, N26 has more than 300 employees and more than 500.000 customers in 17 countries. N26 has raised more than $55 million from investors including Li Ka-Shing’s Horizons Ventures, Battery Ventures and Valar Ventures, in addition to members of the Zalando management board, Earlybird Venture Capital and Redalpine Ventures.



 


YOUR ROLE 


As part of the marketing team and working within the Customer Lifecycle team, you will be responsible for planning and implementing campaigns across our 17 European markets to engage with N26’s current customers. Specifically:


  • You will utilize a variety of contact channels including mobile push notifications, in-app messages, email, direct mail, and others
  • You will work closely with our data/analytics team to define customer segments to target with specific messages, and to forecast the impact your initiatives will achieve
  • Based on campaign objectives and goals you will develop database queries to reach relevant target users, and schedule/implement emails, push notifications, etc. using Salesforce Marketing Cloud
  • You will work closely with a seasoned team leader and learn from the guidance of a seasoned CRM manager
  • You will work closely with our country communication managers, other marketers, and other departments (particularly product development, business development and back-end/database management) to improve funnel conversion and ensure that the right message reaches the right customer at the right time 

YOUR PROFILE


  • Minimum Bachelor’s Degree or equivalent – ideally in a quantitatively-rigorous discipline of study
  • At least 1-2 years experience in a similar role at a company with a primarily online/mobile consumer target
  • You are passionate about online marketing and CRM in particular – you have good insight into the messages and targeting to reach specific goals.
  • You are meticulous and careful in your work.
  • You have a good combination of analytic/segmentation/forecasting skills, and also communication/messaging skills.
  • You are comfortable with online/CRM/analytic tools and platforms which you will use daily in your work
  • Strong customer-focused mindset and a roll-up-your-sleeves, get-it-done attitude
  • Fluency in English. Good command of a second core N26 language is preferred: German, Spanish, Italian or French

WHAT WE OFFER 


  • High degree of autonomy
  • Crucial role in a highly motivated, talented team
  • Your choice of a new Mac or Windows laptop
  • Flat hierarchy and open communication
  • Newly designed office in Berlin-Mitte
  • A stack of the most modern technologies
  • Probably the best cup of coffee in the neighbourhood 

Sound good? Send us your application online, and we’ll get back to you soon.



 
POSIZIONE CHIUSA Candidati ora

Video