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Credit support

Creata il 14-02-2022
Location Milan


Scalapay is transforming the way people buy online and in-store, empowering merchants to give their customers magical experiences. With over 4,000 retailers in fashion, beauty, homeware & travel trusting us (Moschino, Decathlon, Calzedonia, Nike, Shein to name a few), we have more than 1M+ customers using Scalapay today across Europe. 
Following a 497M$ series B in February 2022 led by Tencent and Willoughby Capital, we are now a unicorn With this in mind, our teams are growing fast: we’re looking for extraordinary talents to come join the adventure and help us shape and sell the future of ecommerce payments & checkout products. 
Working with us means a day-to-day where things go very fast, where you get the opportunity to lead exciting & challenging projects, and be part of team driven by 4 values: #createmagic #staycurious #beimpactful #playasateam. We’re proud of being one of the top 10 startups to work for according to LinkedIn, and 2021’s Startup of the Year in Italy.
This is where your magic happens. If you love it, Scalapay it
- Customer assistance via e-mail, messaging and telephone calls aimed at recovering credit due for customers in Italy and France
- Return support activities
- Periodic reporting and use of management software
- Credit monitoring activities in constant contact with the Finance Division
Minimum qualifications:
- You fluently speak Italian and French. If you are bilingual even better!
- You are fluent in English
- You have a high school diploma
- You have excellent communication and interpersonal skills, determination and customer orientation.
- You had already a similar experience in the past. 1 or 2 years is ideal
- The opportunity to grow professionally
- A young, dynamic and international working environment
- The possibility to work remotely
- Contractual conditions: after a first fixed-term contract of 6 months with possibility of renewal with an open ended contract
Level/RAL: 5 level CCNL Commerce
Salary: €21,000.00 - €24,000.00 per year
Working hours:
Mon - Wed - Fri 9:30 - 18:30 with lunch break;
Tue - Thu 10:00 - 14:00, 16:30 - 20:30
Expected start date: March 2022
- A first interview with Erika, Talent Manager Italy
- An interview with Martina and Meriem to deep dive into your experience and to test your French
- A final round with Daniele Tessari, Head of Collection