Sales Engineer

Descrizione

Who are we?

TransferGo is an international fintech brand, offering online money transfers across the world with high speed, low fees and no hassle. We’re a multilingual bunch of people, working from offices in London, Vilnius, Kaunas, Berlin, Istanbul and Warsaw – and we’re still growing!

At TransferGo, we’re on a mission to make moving money globally as simple and easy as sending a text. Our Commercial team plays a critical role in shaping the way we build our B2B offering and, to make sure we’re doing that in the best way possible, we’re now looking for a talented Sales Engineer to work in our Business Development team.

You’ll report to Simon Moran, our Chief Commercial Officer.

Here’s what you’ll be doing:

• Take full responsibility for the technical aspects of the sales cycle including general evangelism, introductory meetings, supporting bid responses, product and solution briefings, proof-of-concept work, and the coordination of additional supporting technical resources. Identify and handle key customer technical objections, prescriptively guiding them to success
• Help customers shape and execute the business strategies
• Work with customers to understand their specific needs and translate internally into product feedback
• Work with senior leadership at clients and within TransferGo and the wider engineering teams to make sure client needs are met
• Develop technical solutions for client-specific use cases
• Continuously develop relationships at the "implementation" level within each customer relationship
• Work closely with the TransferGo engineering team to provide enhancements and custom solutions to clients
• Work closely with product development to maintain the feedback loop from customers
• Work closely with the corporate customer support team to share learning across key customer accounts
• Travel when necessary to meet customers

Requirements

Here’s what we’d love from our new Sales Engineer:

• Proven experience in a Technical Sales role, with ideally an engineering background
• Demonstrated ability to multi-task across a wide range of tasks and clients
• Demonstrated ability to present to technical audiences and be able to handle objections on the fly
• An ability to listen to customer needs, assess these needs effectively and address them through new product and service offerings
• A proven track record delivering on or exceeding goals
• Demonstrated experience with client-side tools and technologies (HTML, CSS, JavaScript, in-browser debugging, etc.)
• Experience with at least one server-side language (PHP, Python, Java, etc.) strongly preferred
• Any experience with native mobile app development a plus
• A hands-on approach to tackling tactical as well as strategic work
• Excellent written, oral and interpersonal communication skills
• Experience developing technical solutions
• Experience in financial services would be nice to have

What we believe

At TransferGo, we do the work that matters, prioritising our customers above all else. But special treatment isn’t reserved just for customers – we go above and beyond to help our colleagues and our company succeed, too, building trust and being transparent all the way.

We take risks, learn from our mistakes and own what we do – and, by aspiring to be our best, we challenge ourselves to grow. This comes from knowledge-sharing and collaboration – and, of course, a hefty amount of fun!

Benefits

Some of our best benefits are:

• Being part of an exciting and growing fintech startup community
• A competitive salary package
• Private health insurance (after 6 months of employment)
• Unlimited paid holiday
• Flexible working hours, with the opportunity to work from home
• The opportunity to learn with a company that is rapidly growing, along with a guaranteed training budget of €1,000
• A friendly atmosphere and stimulating environment (pet-friendly office, team events, tasty snacks and drinks in the office, team buildings, a fun budget and events)