Cloud Support Specialist

Descrizione

General Summary

We are seeking a full-time Cloud Support Specialist to support, manage and maintain Cloud Computing technologies, applications and database platforms.

Primary Responsibilities

* Provide incident first level support for Cloud technologies

* Deployment of applications and services into AWS using a variety of automation tools such as Cloudformation, Terraform and Cloud provider API's.

* Troubleshooting, performance tuning and optimization of cloud-hosted applications and services in AWS, including cost optimization.

* Working with application development teams using continuous delivery practices and toolsets, ie. Git, Jenkins, automated testing tools.

* Ensuring security methods and processes are in-line with security policies.

* Authoring technical documentation to a high standard.

* Liaising with 3rd party vendors and support providers for timely resolution of issues

* Provide advice to application projects to facilitate their adoption of Cloud

* Promote and realize automation opportunities across application deployment, maintenance and operational activities

* Work with internal and external stakeholders to build capabilities that support strategic work practices such as DevOps and Agile

* Work with internal stakeholders s to have visibility and governance over their pay-as-go infrastructure.

* Understanding of Infrastructure as code

* Communicate with stakeholders

Qualifications, Experience And Skills

* Bachelor's degree in Computer Science, Information Systems, or equivalent

* Demonstrated experience with cloud hosted technologies with AWS (Mandatory) and any related certification is a plus

* Experience with automating, managing and monitoring AWS services: EC2, EBS, ELB, Route53, S3, Cloudwatch, Autoscaling, VPC and RDS.

* Familiarity with systems management concepts, capacity/performance management and tuning; and storage and network concepts such as subnetting, DNS and routing/switching

Competencies

* Ability to understand business operations/processes translating them into technical solutions

* Ability to work collaboratively in teams with other specialized individuals

* Ability to work independently or with minimal supervision

* Superior problem solving and analytical skill

* Excellent organizational, verbal and written communication and the ability to present information in a clear, concise and complete manner

* Self-starter, creative, enthusiastic, innovative and collaborative attitude

* Sense of urgency and accuracy

* Ability to work in stressful and challenging environment

Application URL: (w3.aplitrak.com/?adid=Zm5pYy4xNDA4MC4xMTExNEB2ZmMuYXBsaXRyYWsuY29t)