Store Supervisor

Descrizione

Principal Accountabilities:

Under broad supervision:

* Support the daily operations of retail stores

* Perform a variety of routine and non-routine assignments

* Assist with merchandising, buying, pricing, and marketing assignments

Knowledge & Skill Requirements:

* High school diploma or equivalent education; Associate’s degree preferred

* Three to five years of experience preferred

Knowledge & Application:

* Requires technical know-how and broad understanding of the subject area

* Requires understanding of many different and unrelated processes and methods

* Includes the assessment of unusual circumstances, variations in approach, and incomplete or conflicting data

* May require vocational qualifications and role holder may be working toward a professional qualification

Problem Solving:

* Encounter problems which are varied but similar

* Requires some fact finding in order to fully understand the issue and consider the most appropriate response

* Responses will be drawn from pre-established solutions from which the role holder will need to select the most appropriate

* Guided by defined and documented process although may occasionally be expected to adapt solutions for specific situations

Interaction:

* Conveys and exchanges basic technical or factual information with colleagues/clients/customers

* May require the initiation of contacts to resolve and discuss mutual problems or collaboration on procedures or transactions

* Audience is typically knowledgeable about the subject matter

* Written responses are presented in a variety of formats

* Requires awareness of cultural differences and adapts style accordingly

Impact:

* Impact varies between immediate and short term (less than one year)

* Activities limited to weekly/monthly planning

* Scope of impact will be at the department or team level* Results impact the immediate work area, although in customer facing roles may impact the department

Accountability:

* Accountable for quality and timeliness of own deliverables

* May be responsible for up-skilling new starters

* Financial accountability will be confined to awareness and management of cost in relation to own work

* Performance measured against predefined annual objectives