Operations Manager

About Showpad
We believe in the power of content to move people and inspire them – to start conversations and win them over. Content can only live up to its potential if it can be easily found, shared, and used in the right place, at the right time, with the right audience.

Showpad activates content for sales and marketing teams of over 850 companies around the world, including Johnson & Johnson, Fujifilm, and Kimberly-Clark. We won’t stop until every company has the opportunity to accelerate their business and elevate their brand through effective content.

About the position
We are looking for a rockstar Operations Manager who is excited to oversee our San Francisco and Portland offices. This is an opportunity to make an impact on the day-to-day operations as well as help creatively further our Showpad company culture. You will report to the Finance & Operations Manager and work closely with all departments.

In this role, you will have to pivot from both operational as well as strategic responsibilities with the goal of keeping the employees happy and the workplace running smoothly. As we continue to grow, there will be needs to scale our internal processes and systems as well as work on larger one-off projects to help us expand in a way that is true to our values. This is a great opportunity to diversify your skill-set and get involved in different areas within a growing start-up. 

Key responsibilities as an Operations Manager at Showpad

• Own the employee workplace experience including providing world-class support for all office-related needs. Ensure daily activities run smoothly, cultivating a productive and welcoming work space.
• Interface with the building’s property management as well as all of our office service vendors to keep the office in pristine condition at all times (electricity, cleaning, maintenance, etc.)
• Manage all internal events such as happy hours, company celebrations, company-wide team building, etc.
• Maintain/create relationships with food/beverage, supply and other service vendors and manage spend to ensure that we are getting the best value from our vendors. Partner with Accounting/Finance teams on vendor contracts and invoices.
• Assist team in coordinating logistics for new employees as well as managing offboarding of exiting employees
• Maintain all workplace safety programs and document operational processes, policies, controls for the business
• Offer IT assistance where needed; adding value whenever possible
• Assist Finance and Ops Manager on collections and billings

Skills we are looking for:

• At least 4 years experience in office coordination, general administration, or facilities operations (startup experience is preferred)
• Service oriented: can-do positive attitude, welcoming, considerate, resourceful, tech-savvy, and quick on your feet with a strong sense of ensuring that all employees and guests have a positive experience at the office.
• Embodies the attitude that no task is too small if it aids in the improvement of the company and morale
• Enjoy working in a dynamic and continuously changing work environment
• Excellent troubleshooting, problem solving and project management skills with a curiosity to problem solve, analyze root cause and identify corrective actions to prevent recurrence
• Exceptionally organized, detail-oriented, dependable, and proven track record of strong execution on large-scale projects and process improvement
• Experience managing budgets, saving costs, and researching better solutions.
• Project Management Skill set
• Cross collaboration and communication with different teams and offices 
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What you can expect from Showpad
On the outside, we’re redefining how sales and marketing use content; on the inside, we’re redefining the workplace. Showpad is a global company where personalities and cultures across  oceans collide to create something extraordinary.
In the morning we’re drinking San Francisco Blue Bottle coffee with Portland doughnuts; in the evening – Belgian tripel Westmalle and English scones.