Intern Quality & Operations (m/f/d)

Creata il 01-06-2018

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Beschreibung

• You contribute directly to the quality development of FlixBus Benelux region.
• You analyze all available quality data to find opportunities for improvements and work together with both our local- and international teams and our partners to initiate and manage solutions for improvements.
• Your main KPI is NPS and you are identifying and developing quality improvement projects to impact the NPS.
• You are customer driven and willing to improve the customer experience.
• You are supporting our main stations in Amsterdam and Brussels.
• You are actively participating in daily operations. • Enrolled student in Business Administration, Management, Logistics, Operations or in a related field
• Strong analytical skills
• Willingness to thoroughly understand what customers want
• Proactive, reliable and eager to learn
• Ability to take initiatives and to work autonomously
• Ability to work as a part of a team
• Fluent level in English and proficient level in Dutch
(German language skills will be considered a plus)
• Available for a period of 6 months