Learning & Development Specialist

Creata il 21-05-2018

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Beschreibung

Houzz has an immediate opening for a proven Learning & Development Specialist to join our Training Team supporting Houzz Sales & Service channels. The ideal candidate will feel equally at home in facilitating instructor-led classroom training as well as partnering with leadership to drive performance with their representatives when not in a class. The role requires a dynamic individual who thrives in a changing environment, is self-driven, and proactively seeks cross-functional collaboration. This role reports to the Director of Training and requires a physical presence in our Phoenix office daily. Telecommuting/working remotely is not available.

Responsibilities include, but are not limited to:

Classroom facilitation of new hire and continuing education curriculum leveraging both paper-based and eLearning delivery formats

Capturing and assessing detailed learner observations for employee handoff to channel leadership and collaborating to build a robust development plan tailored to the individual

Analyzing performance trends and behaviors to recommend specific employee development plans and continued refinement of training curriculum

Establishing feedback loop to continually monitor progress and assess opportunities

Partnering with internal Instructional Design resources to develop and enhance training content

Ad hoc responsibilities as needed

Requirements:

3-5 years of corporate classroom facilitation experience

2-3 years of experience developing high-performing sales teams highly preferred

Experience in multimodal facilitation and adult learning theory

Passion for developing talent and elevating performance standards

APTD or CPLP certification a plus, but not required

Occasional travel may be required depending on business needs