Senior User Experience Researcher

Creata il 06-11-2018

Ort Palo Alto, CA, US

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Beschreibung

About Houzz

Houzz is the leading home renovation and design platform in the world. We have a highly engaged community of over 40 million unique monthly users who leverage our technologies to find inspiration for their next project, connect with over 2.1 million home design professionals and discover products in the Houzz Shop.

About the Role

At Houzz, we make it a priority to understand our users for our business strategy and design decisions. UX Researchers will help us create useful, usable, and engaging experiences for our users around the world. You will work closely with a cross-functional team of passionate designers, product managers, engineers and data scientists, and will gain user and market insights by utilizing a variety of research methods to inspire change at all stages of product development.

What You'll Do

Identify opportunities for high-impact UX research across Houzz’ user-facing and pro-facing products

Lead end-to-end research that informs business strategy and product design

Collaborate closely with cross-functional partners, including Product Management, Design, Engineering, Data and Marketing

Synthesize data from multiple sources and communicate research findings to shape business and product decisions

Mentor researchers throughout the product lifecycle to ensure quality of work

At a Minimum, We'd Like You to Have

Master's or PhD in Human Computer Interaction, Psychology, Information Science, Cognitive Science, Market Research or related field

4+ years of relevant work experience conducting research for complex user experiences

Knowledge of a broad range of qualitative and/or quantitative UX research methods, such as lab-based or remote usability studies, user interviews, eye tracking, field research, survey research, experiment design and statistical analysis

Proven track record of using research to generate product and business impact

Excellent communication and persuasion skills, including the ability to influence key stakeholders

Passion for using data to inform decisions and to advocate for our users

Ideally, You'll Also Have

Experience with SPSS, SQL, online survey platforms such as SurveyGizmo and Qualtrics, and remote usability testing tools such as UserZoom and Validately

Working knowledge of statistics and the principles of experiment design

Experience working with consumer- and business-facing products

Experience conducting market research, such as segmentation studies, brand studies, and pricing research