User Experience Researcher

Creata il 06-11-2018

Ort Palo Alto

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Beschreibung

About Houzz

Houzz is the leading home renovation and design platform in the world. We have a highly engaged community of over 40 million unique monthly users who leverage our technologies to find inspiration for their next project, connect with over 2.1 million home design professionals and discover products in the Houzz Shop.

About the Role

At Houzz, we make it a priority to understand our users for our business strategy and design decisions. UX Researchers will help us create useful, usable, and engaging experiences for our users around the world. You will work closely with a cross-functional team of passionate designers, product managers, engineers and data scientists, and will gain user and market insights by utilizing a variety of research methods to inspire change at all stages of product development.

What You'll Do

Design and conduct qualitative research studies, including user interviews, in-person or remote usability studies, focus groups, etc., for our existing and future products

Design and conduct quantitative research studies, including writing surveys and analyzing survey data, to evaluate design and measure quality of user experience

Collaborate closely with cross-functional partners, including Product Management, Design, Engineering, Data, and Marketing

Synthesize data from multiple sources and communicate research findings to shape design and product decisions

At a Minimum, We'd Like You to Have

Bachelor’s or Master's degree in Human Computer Interaction, Psychology, Information Science, Cognitive Science, Market Research or related field

2+ years of experience conducting research in an applied setting

Knowledge of qualitative and/or quantitative UX research methods, such as lab-based or remote usability studies, user interviews, field research, survey research and statistical analysis

Excellent communication and persuasion skills, including the ability to influence key stakeholders

Passion for using data to inform decisions and to advocate for our users

Ideally, You'll Also Have

Experience with online survey platforms, such as SurveyGizmo and Qualtrics, and with remote usability testing tools such as UserZoom and Validately

Experience working with consumer- and business-facing products

Working knowledge of statistics and experience with statistical analysis tools

Track record of working with cross-functional teams and influencing key product decisions with research findings