Beschreibung
YOUR ROLE
- You support the development of an efficient organizational structure and process framework
- You take care of the policies and procedures within the organization
- You assume responsibility for the quality assurance, establishments of key controls and incident management in business processes
- You support the risk management in the business processes, IT-applications and IT-infrastructure in close coordination with the control functions (esp. Risk Management and Legal/Compliance)
- You are controlling and monitoring the service providers according to the Service Level Agreements and KPI
- You support the definition of requirements and the coordination of projects, including IT-projects, from Bank perspective in close collaboration with our service providers
- You are the main collaborator of our experienced Senior Outsourcing Managers for Operations and IT
- You already gained at least 2-3 years working experience in a direct/ retail bank, an auditing firm or a FinTech company
- You hold a university degree in business studies and information technology or a related field,a banking apprenticeship is a plus
- You preferably have a high degree of process understanding as well as profound knowledge in the areas of online banking, retail products, IT outsourcing and infrastructure
- You have insight into or are willing to become acquainted with German and European Banking laws, standard banking requirements as well as banking IT-Systems
- You enjoy defining, implementing and optimising complex processes according to the business requirements as the foundation of your work
- You enjoy interacting with various stakeholders
- You have fluent German and English language skills, other European languages are a plus
- High degree of autonomy
- Crucial role in a highly motivated, talented team
- Individual Professional Development Budget
- Your choice of a new Mac or Windows laptop
- Flat hierarchy and open communication
- Newly designed office in Berlin-Mitte
- A stack of the most modern technologies
- Probably the best cup of coffee in the neighborhood
Sound good? Send us your application online, and we’ll get back to you soon.