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TechOps Intern: Helpdesk

Creata il 20-03-2019
Ort Berlin

Beschreibung


We are The Mobile Bank.Our vision is to build a bank the world loves to use.Technology and design empower everything we do.



N26 is Europe’s first Mobile Bank with a full European banking license. We have 2 million customers across 24 markets. Our team of over 500 employees in 3 locations is concentrated on reinventing the banking experience for the digital generation. Valentin Stalf and Maximilian Tayenthal founded N26 in 2013 and launched the initial product in early 2015. Since January 2015, N26 has been available for Android, iOS, and desktop. N26 has raised more than $215 million from investors including Tencent, Allianz X, Peter Thiel’s Valar Ventures, Li Ka-Shing’s Horizons Ventures, Earlybird Ventures, Battery Ventures, in addition to members of the Zalando management board, and Redalpine Ventures.


Once here you will
  • Assist our TechOps Seniors and Helpdesk teams in providing documents on monthly spendings to Accounting
  • Provision our Hardware in the Inventory list
  • Understand the 1st level of Helpdesk
  • Direct unresolved issues to the next level
  • Follow-up and update customer status and information
What you'll bring along
  • Basic experience with Windows and macOS
  • Basic knowledge of computing
  • Great communication skills
  • Must be able to prioritize and manage multiple tasks
  • English language necessary; German would be a plus

What we offer
  • High degree of autonomy
  • Working with international, highly engaged peers
  • Flat hierarchy and open communication
  • Getting things done attitude
  • Keep up to date with our InsideN26 Magazine
  • A stack of the most modern technologies
  • Exciting challenges
  • Find a career path. Not just a job. Some of our benefits and rewards can be found on our careers website

Sound good? Send us your application online, and we’ll get back to you soon.

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