Freelance US Researcher

Description

• Work with customers to understand their product and goals for the UX study
• Define user scenarios, tasks and questions
• Work with the Applause project manager to define participant profiles
• Run moderated studies (remote or in-person)
• Administer remote unmoderated studies (survey and video)
• Analyze session results (qualitative and quantitative)
• Create and present a custom report that delivers compelling insights and provides actionable feedback to guide the customer’s product and design decisions

• 4+ years in user experience and UX research
• A degree in human factors, psychology, social sciences or a related field
• Experience in moderated and unmoderated qualitative research methods
• Experience in quantitative research methods
• Comfortable planning, scoping, conducting and communicating research
• Native or near-native speaker of native language of country, good command of English for France and Sweden.
• Great communicator who is comfortable interacting with marketing and business people, designers and engineers
• Work remotely from your home office.
• Available during country business hours to participate in customer calls and reply to customer emails in a timely manner
• Preferably some B2B experience in addition to your consumer-oriented experience
• Preferably some interaction design background