Solutions Engineer

Description

<bSolutions Consultant

Applause is leading the app quality revolution by enabling companies to deliver digital experiences that win – from web to mobile to wearables and beyond. By combining in-the-wild testing services, software tools, and mobile sentiment analysis, Applause helps companies achieve the 360° app quality™ they need to thrive in the modern apps economy.

Summary:

Are you passionate about new technology and digital applications as well as helping customers succeed? Do you want to be part of fast growing startup that already counts many leading brands as customers?  We are looking for a pre-sales solution consultant who wants to leverage their expertise in digital quality to help customers bring higher quality digital innovations to market. As a Solution Consultant you will be responsible for providing presales technical / functional support to prospective clients and customers while ensuring customer satisfaction, through on-line/in person sales efforts.  Acting as a digital QA solution expert for enterprise sales you will; develop and deliver high quality Applause presentations and demonstrations. Present and articulate benefits of Applause “in the wild” digital QA solutions.  Develop thought leadership perspectives on Digital / IoT QA to help our customers adopt best practices.  Develop and deliver proposed solution presentation to customers, estimate pricing and create statements of work.

Responsibilities:

• Act as the digital Quality technical lead, controlling the voice and message of interactions with customer technical teams.
• Provide presales technical / functional support to prospective clients and customers while ensuring customer satisfaction with minimal supervision, through on-line sales efforts
• Operate as a digital quality spokesperson, promote the sales effort by helping customers optimize QA in the software development lifecycle
• Contribute with original, creative thinking related to solving customer issues, creating relevant features, and advancing Applause Digital QA strategy.
• Lead detailed discovery and scoping calls
• Work closely with sales to review requirements and develop value focused proposals
• Describe the benefits and value of integrating Applause’s professional QA community integrates into a customer’s SDLC
• Work with sales to create and submit proposals and SOW’s
• Work with the project delivery team to effectively communicate sold solutions

Qualifications:

• Experience working and communicating directly with Managers, Directors, VP and C-Level personnel
• Ability to quickly review customer’s products to build knowledge and determine quality needs
• Excellent written and verbal communication skills are required
• Professional services / delivery experience required (ideally with you taking part in selling engagements)
• Experience with one of the following areas a plus; functional QA, payments, UX, automation, or security a plus
• Experience with value selling or challenger selling a plus
• Self-motivated and can-do attitude
• S. in Computer Science / Information or equivalent experience
• Master’s in business administration or computer science a plus 

Company:

Applause empowers companies to deliver great digital experiences – from web and mobile to wearables, IoT and beyond. By combining in-the-wild testing services, test automation and a global community, Applause helps the world’s most recognized brands achieve the digital quality they need across every device, operating system, carrier, location and other criteria that their customers value.

We work with thousands of companies, from the hottest startups to the world’s biggest brands – including Google, Microsoft, Amazon, eBay, WatchDox, Glide, Kaltura and many more.  We offer an innovative, fun, cutting edge culture and, right now, we have dozens of job openings. Maybe one of them is the right one for you!  Since our 2008 launch, we’ve appreciated tremendous success for a start-up, having raised $115 million in funding.  Moreover, we’ve been widely featured in tier one media such as Fortune, Forbes, BusinessWeek and TechCrunch.