Vendor Care / Account Management Executive (On-boarding) (m/f) - HK
Beschreibung
- Meet with our new partner restaurants and welcome them onboard
- Follow procedures and bring in new ideas for improvement
- Interact closely with other members/teams in the company (content, sales, operations, finance etc.)
- Train restaurant staff on using a device and our procedures
- Handle and solve any (potential) operational issues/requests which our vendors may have
- Ensure the partner succeeds in the following weeks, perhaps with a follow-up
- Excellent communication skills- fluency in both English and Cantonese
- Ability to travel around the city
- Patient and detail-oriented, confident, friendly, have a strong ethic and positive attitude
- Strong people skills – outgoing personality (you must meet our partners and their staff)
- Ability to multi-task in an organized manner in fast-paced working environment
- Interested in the restaurant business and have some knowledge on operational processes in restaurants
- Enjoy building long-term relationships based on trust and improving the way business is done
- Attractive salary
- Position is open for fresh graduates
- Opportunity to take on responsibility from day 1 and have a direct impact on our business & all our B2B
- customers
- Fast pace environment to grow as a person
- Steep learning curve in e-commerce & entrepreneurship
- A young & international team with over 20 nationalities