Junior Delivery Manager (m/f) - MY

Description

Responsibilities:

• Supporting your Operations Manager with rider and zone management
• Researching and implementing initiatives to foster rider community and ensure high retention
• Communication with riders across a wide range of cultures, religions and backgrounds
• Making relationship with riders to understand issues and challenges they face
• Supervising riders’ hours approval, payments and administration
• A whole host of ad hoc tasks
• Drive continuous operational improvement

Requirements:

• Degree from a top university (we will consider equivalent professional and life experience)
• First working experience with, preferably with focus on operations
• Relentless work ethic and willingness to go the extra mile when required
• Beyond operational skills, strong at structuring and in analytics
• Excellent English skills
• Experience with Microsoft Office, especially Excel, and a keen eye for data
• High motivation and excellent team player, willing to learn and explore new tools
• Commitment for a minimum 1 year contract (location: Kuala Lumpur)

What we offer:

• Opportunity to take on responsibility from first day and have a direct impact on our business & all our customers
• Extremely steep learning curve with a real impact at a fast-growing startup revolutionising the food delivery space across the globe
• Work within a highly motivated and inspirational team
• Deepening your knowledge in e-commerce & entrepreneurship