Description
Key Responsibilities:
- You will take care of a big group of top restaurants in Thailand and will receive monthly targets on commercial development, operational compliance, order processing automation and relationship building for your restaurants portfolio.
- By prioritizing your tasks and fulfilling them, you will develop good working relationship with restaurants to enhance their operational performance and success on foodpanda platform.
- You will consistently contact your portfolio partners via email, phone and occasional visits after proactively identifying opportunities for operational improvements – cooking time, menu items conversion, acceptance rate of orders, quality reviews, etc.
- You will be a contact point to handle restaurants’ complaints, questions and requests in timely and detailed manner.
- To do so you will collaborate with different teams in resolving restaurant queries – content, sales, finance and operations.
- To be successful you will need to understand our technology systems (restaurant app, order-processing platform, logistics platform), implement it to new partner restaurants, and advise restaurants on an efficient way of using it.
- Overall, you will take important part in the development of a very exciting, fast-growing global company.
Requirements:
- Fluent in both Thai and English
- Bachelor or higher degree from reputable university (business or economics background will make it easier for you)
- 1+ year experience in account management, sales or operations (internships in dynamic startups or consulting companies will make it up for 1 year)
- Ability to handle and make use of data from various excel reports and tools
- Excellent communication skills and good time management ability
- Interest in a food industry and internet / technology startups
- Positive attitude towards new challenges and a “hands-on, can-do” mentality
What we offer:
- A dynamic and challenging working environment with steep learning curve
- A vibrant and international team with diverse backgrounds
- Wellness Fridays with free food and complimentary massages
- Regular office activities and team buildings
- Free English and Thai language classes for beginners
Benefit
Yoga Classes
Discounted G...
German Langu...
Drinks, Fres...
26 Paid Vaca...
CLOSED VACANCY
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