EMEA Logistics Coordinator (m/f/d)

Description

To reinvent an industry, you have to build the best team. Join Formlabs if you want to bring groundbreaking professional 3D printers to the desktop of every designer, engineer, researcher, and artist in the world.

At Formlabs, our passion is designing and building powerful 3D printing tools. Our global logistics team makes sure that our products can be enjoyed by thousands of people around the world. Your role will be to further develop our distribution arm, ensuring a positive customer order fulfillment process.

If you have a passion for data, problem-solving, working in a fast-paced environment, and are organized and efficient, we want you to join us as our Logistics Coordinator (m/f/d).

The Job:

• Ensure efficient fulfilment process internally and externally
• Manage inbound and outbound product flows
• Inventory: manage cycle counting- and inventory accuracy efforts and results
• Follow up on customer complaints and RMA’s
• Communicate tactical needs to our regional 3PL providers
• Organize and enable Business Reviews with the 3PL to monitor KPI’s and continuously improve performance and value for money
• Support our customer team to provide best in class service
• Provide support for local and international shipping

You:

• Are familiar with ERP/Order Management Systems (e.g. NetSuite)
• Are proficient in Excel and database usage
• Can get things done in a cross-functional team environment
• Do not mind working outside of office hours from time to time due to the global nature of the company
• Speak fluent English
• Can create a positive customer experience while maintaining efficiency
• Have strong organizational skills and an eagle eye to detail
• Are comfortable multitasking and managing competing priorities

Bonus Skills:

• Experience with LTL/LCL shipping
• Other European languages or Arabic
• 3D printing industry experience

Perks:

• An inclusive work environment with diverse, international, inspiring colleagues
• A fast-growing company in a highly disruptive industry
• Shares in the company for full-time employees (we’re a Unicorn company)
• Development opportunities both in-house and offsite
• Catering three times per week, free beverages and snacks in the office
• 50 EUR commuter benefit with BVG
• Discount for Urban Sports Club
• Weekly yoga classes
• Unlimited 3D prints
• Fun team events

Send us your CV and Cover Letter! We look forward to meeting you! Our team will get in touch with you as soon as possible.

We are an equal opportunity employer and value diversity at our company.  We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.  Even if you don't check every box, but see yourself contributing, please apply.  Help us build an inclusive community that will change the face of 3D printing.