Operations Payments Specialist

Description

We are looking for a great Operations Payments Specialist to join our Team!

We are the world’s leading marketplace for business loans. With offices in Amsterdam, Berlin, London and San Francisco, Funding Circle’s employees from 28 nations work together to create a better financial world.

This is an exciting time to join an energetic, fast-paced and rapidly growing business, and be a part of our driven Operations Team as an Operations Payments Specialist.

About the Role:

• Providing daily operational support and oversight for contributions and distributions of funds to and from borrowers and investors according to SEPA standards
• Identifying non-standard payments and account behavior and finding short/long term solutions
• Understanding end-to-end flow of money through Funding Circle and the appropriate action for each type of payment
• Ensuring compliance with all regulations and policies around client money movement
• Coordinating internal workflows and processes with regards to new product functionalities
• Giving input into projects aimed at improving processes and defining user requirements
• Dealing with queries from external and internal customers regarding payments through a service desk ticketing system
• Working with the engineering team during development and testing cycles
• Closely cooperating with internal departments such as Financial Operations, Investor Relations, Sales, Data Teams, Collections, Capital Markets
• Working with several systems and databases, e.g. JIRA, banking software

Our ideal Team-mate:

• Ideally 6 months to 2 years working experience in operations or cash management teams in e-commerce or a similar field
• Experience in payment processing, ideally within an organisation with client money responsibility
• Very good understanding of business processes
• Experience in working with SEPA and other international payment standards; experience in working with payment providers - ideal
• Working style: focused, process- and detail-oriented; good communication skills; ability to closely follow pre-defined procedures, working standards and rules
• Honesty and discretion when handling confidential financial information
• A team-player, who can also take responsibility and work with a high level of autonomy
• Exceptional organisational skills
• Excellent Excel skills
• Excellent English skills