Billing Operations Specialist

Created on 13-09-2017

Location London

CLOSED VACANCY Apply now

Description

The London office is looking for a proficient Billing Operations Specialist to support our Accounts Receivable team! In this position you will work closely with the sales team maintaining and collecting all payments and account balances for our sales and revenue channel. We are looking for someone who is a self-starter, team oriented, and a great communicator. This individual should also have strong analytical and problem solving skills. As the Billing Operations Specialist, you will be responsible for maintaining and supporting all sales subscription receivables.

Responsibilities:

Manage direct debit platform and oversee incoming payments for the international sales team

Regularly review aging report to determine overdue payments; list and keep track of each customer’s outstanding balances

Carry out all daily/weekly payment decline notifications; communicate between sales reps and managers on the status of their clients’ declining payments

Perform account reconciliations and audits

Amend and cancel accounts as per manager approval, ensuring everything is correctly recorded in all related platforms

Generate and send out invoices

Liaise with US Billing and Finance teams as necessary

Requirements:

2+ years experience in a billing or analytical role

Experience with Zuora (strongly preferred)

Fluent English and/or Russian (preferred)

Experience with payment platforms a plus (GoCardless, CloudPayments…)

Experience with Salesforce or other CRM preferred

Extreme attention to detail

Ability to maintain confidentiality of private and sensitive information, records and reports

Able to manage a heavy workload whilst meeting strict deadlines

Why Houzz?

In 2016, Houzz was named "Best App" at Google's inaugural Play Awards and voted 6th on CNBC’s Top Disrupter list in 2017- just sayin’! Now the bonus points;

Opportunity for growth – join a fast growing technology organisation where we look from within to fill our leadership roles! You’ll be part of a rapidly expanding team on a mission to grow Houzz internationally.

Our beautiful office is located right in the middle of London - in a cool, modern, comfortable environment designed to reflect our culture.

A stocked kitchen to keep you fueled.

We are a close-knit family who love to celebrate birthdays and team accomplishments!