Ivy Client Success Manager

Houzz has acquired Ivy, a startup that has built a business management tool and engaged community for interior designers and other home design companies. Ivy’s platform enables interior designers to run their entire business - sourcing products, creating estimates, sending invoices, time billing, vendor purchases, and more. Cofounders Alex Schinasi and Lee Rotenberg launched Ivy in July 2016 with the mission to modernize the way interior design firms run their business-- a mission that aligns with our own. Since day one, Houzz has been focused on providing the best experience for home renovation and design.

The addition of Ivy’s platform will enable Houzz to provide home professionals with tools that will help them run their businesses more efficiently, effectively and profitably. We’re excited to bring the power of Ivy’s software and community to more professionals on Houzz.

We are looking to build a team of Ivy Client Success Managers to work directly with the existing and new Professional base of Ivy Interior Designers and Kitchen & Bath Designers.  Your job is to maintain an ongoing relationship and ensure Ivy’s existing clients are entrenched - and loving! - the platform. CSM’s will conduct calls with existing customers to ensure they successfully implement the product and begin using it as a tool with their clients within the first 90 days. They will continue to work with customers throughout their lifecycle with Ivy, working to retain the client year over year.