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Associate Collections/Amicable Collections (m/f) | Mumbai

Vacancy opened 19-02-2019

Description

Description
  • Perform daily collection activity on following, but nor resume to: 
    • Contacting the customers,
    • Working with collection tools and software;
    • Respecting the procedures, the rules, and the regulations;
    • Schedule adherence;
    • Keep accurate & detailed records of calls made, money collected on daily, weekly, and monthly bases;
    • Maintain confidentiality.
  • Signal any deviation from procedures, processes, and flows to Team Leader Amicable Collection;
  • Other tasks requested by the line manager;
  • Understand & manage performance level in sync with an assigned target on a daily, weekly, and monthly basis;
  • Publishing the daily performance report/ MIS to Reporting Manager/TL.
Desired skills and experience
  • Language knowledge: English, Hindi, Kannada;
  • Good communication and negotiation skills;
  • Priorities assessments skills;
  • Computer literate and sound knowledge of MS package;
  • Ability handle pressure, volume and tough customers;
  • Quick learner with a fast implementation of things;
  • Dispute identification and problem-solving skills;
  • Patience, determination and professional courtesy.
How to apply?
  • We accept applications exclusively through the application form below.

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