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Associate Collections/Amicable Collections (m/f) | Mumbai
Perform daily collection activity on following, but nor resume to:
Contacting the customers,
Working with collection tools and software;
Respecting the procedures, the rules, and the regulations;
Keep accurate & detailed records of calls made, money collected on daily, weekly, and monthly bases;
Signal any deviation from procedures, processes, and flows to Team Leader Amicable Collection;
Other tasks requested by the line manager;
Understand & manage performance level in sync with an assigned target on a daily, weekly, and monthly basis;
Publishing the daily performance report/ MIS to Reporting Manager/TL.
Desired skills and experience
Language knowledge: English, Hindi, Kannada;
Good communication and negotiation skills;
Priorities assessments skills;
Computer literate and sound knowledge of MS package;
Ability handle pressure, volume and tough customers;
Quick learner with a fast implementation of things;
Dispute identification and problem-solving skills;
Patience, determination and professional courtesy.
How to apply?
We accept applications exclusively through the application form below.