Description
Stuart is Europe’s leading last mile logistics platform which connects retailers to a fleet of independent couriers. Our platform allows businesses big and small in every industry to deliver to their customers with never-seen-before speed and efficiency.
In 2017, just 2 years from launch, Europe’s biggest logistics company GeoPost (Groupe La Poste) acquired Stuart so that it could join prestigious companies like DPD, Colissimo, SEUR & Chronopost and conquer urban logistics.
With an exciting blend of GeoPost Group expertise and a fun, agile startup culture, Stuart has expanded to more than 80 cities across the UK, France & Spain and continued the steep growth curve it’s become accustomed to. Top clients including Nike, Apple, Nespresso, Monoprix, The Kooples, Ametller, Just Eat, Sainsbury’s, Stubhub and hundreds more.
What really makes Stuart tick, though, is the 200+ people that work here every day to smash our goals. We are a free-thinking, enthusiastic bunch whether it’s sales or operations people, engineers or designers.
Would you like to be a part of that? We are looking for a motivated, proactive and forward thinking Operations Executive, to take care of Community & Partnerships for our amazing fleet! You will lead the communication strategy for the fleet, as well as manage projects to ensure the development and monitor the portfolio of partners serving the community of riders, to continuously improve their overall experience on the Stuart platform.
Responsibilities
- Define content plan and write our Weekly Newsletter to a fleet of thousands of couriers
- Along with our community manager, define the overall strategy and content plan for our social media pages, own the overall courier social media communication
- Brief and organise content creation to the design team
- Source and prospect new partnerships with advantages and/or promotional offers dedicated to Stuart riders
- Analyse their potential impact on the fleet and on the business in general, to be able to push these improvements forward to different stakeholders in the company (operations, product, account management…)
- Finding new opportunities to ‘gamify’ the Stuart experience and engage the community of riders, through new online tools or offline initiatives
- In collaboration with city managers, setting up and maintaining an event calendar to organise community gatherings across the country
- In general, always striving to understand the fleet’s challenges and how we can overcome them
Requirements
- You have a minimum of two years work experience, preferably in a fast-moving environment
- Experience in writing newsletters and/or managing social media pages a strong plus
- You have excellent communication skills and can adapt your communication style to different targets
- You are dynamic, motivated and eager to learn
- You have a proactive attitude and are not afraid to challenge the status-quo
- You have excellent interpersonal skills and a strong sense of empathy
- You are able to work autonomously, and take charge of projects from A to Z
- You are inquisitive and forward-thinking - curious, thoughtful and happy to question the status-quo.
Benefits
- £40 monthly gym membership contribution
- £10 daily lunch allowance
- Attractive location in the heart of the city
- Young and dynamic company culture
- Awesome work environment at a company with a huge vision
After reading all this just a few last but important words: we want you to take on a role you love and we want you to come to a place you’re proud and happy to work every day.
If this sounds like you - apply! Get in touch with us, we want to hear more about you today!
