Head of HR - UK & APAC

Description

Every month more than 1,5 million new reviews are posted on Trustpilot for one of the thousands of businesses on our review community. It’s no exaggeration to say that we’re growing at lightning speed. Every single day Trustpilot helps consumers choose with confidence while enabling companies to grow their businesses. Behind our global success is a passionate, international team working in a fast-paced, fun, vibrant environment. Does this sound like your kind of workplace?

To support Trustpilot’s rapid expansion, we’re looking for a talented Head of HR to join our Global People team. The Head of HR UK/AUS will act as a senior HR partner for all stakeholders within the geography to ensure a smooth delivery of the HR operations as well as the implementation of strategic HR imperatives. This will be part of the HR Leadership team and will take part in building & delivering the Global People Strategic Agenda. The role is based in London (approximately 20% Travel) reporting to our CHRO.

The Role

•    Proactively and strategically work as a business partner to support key stakeholders across the UK/AUS business, building up strong working relationships.
•    Partner with senior leaders to fast-track development of strong leadership capability at all levels of the UK/AUS business
•    Global accountability for a strategic priority area as agreed by People Leadership Team and ELT (e.g. IPO Readiness)
•    Global Business Partnering for ELT members (Chief Marketing Officer, Chief Communications Officer)  
•    Overall responsibility for HR operations in the UK/Australia and ensuring that we are fully compliant with local legislation/regulations.
•    Collaborate on operational execution with the HR Operation Specialist (indirect report based in Copenhagen)
•    Successful execution of all complex Employee Relations matters
•    Member of Trustpilot Global Leadership Group
•    Productive and effective collaboration with Head of HR CEU/Head of HR US & Head of Talent Acquisition UK/AUS.

Knowledge, experience & capabilities Required

Critical knowledge

•    Strong knowledge in HR best practices in more particularly in Talent Development, Compensation & Benefits, Leadership Development, Diversity & Inclusion or Organisational Development
•    Strong understanding of UK employment law and beneficial Australian law as well

Critical experience

•    Strong experience in business partnering with senior stakeholders
•    UK-based HR experience
•    Proven track record in Commercial environment
•    Experience in tech scale-up not a must-have, but will be an advantage
•    Has already been part of an IPO Process and understand the steps that need to be undertaken from an HR perspective
•    Successful track record collaborating across a global organisation

Critical technical, professional and personal capabilities

•    Excellent communication, stakeholder management and interpersonal skills with people of all levels. Natural ability to build trusting partnerships.
•    Excellent analytical, problem solving, judgment and decision-making skills
•    Strategic thinking, with the ability to translate strategic goals and concepts into action plans and implement initiatives at an operational level
•    Ability to prioritise effectively even under pressure – strong project management skills
•    Strong influencing skills
•    Flexible and adaptable to change
•    Personal gravitas - ability to articulate thought process with conviction, back up own ideas with solid numbers, and don’t shy away from debating the best course of action for the business
• Strong business acumen

We offer you:

•       The opportunity to be a key player in a rapidly expanding global technology company
•       You will become part of an international People Team with +25 colleagues across 8x Regional offices.
•       Vibrant office culture our London offices within the heart of St Pauls and moments from Monument.
•       Pension, generous holiday allowance, cycle2work scheme, season ticket loan, free weekly lunches and snacks every day.
•       Global exposure, working closely with the wider team in Europe, USA and Australia.
•       Performance related company bonus

Interested in learning more about Trustpilot? Check out our website www.trustpilot.com or stop by The Muse.   

Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed and stored globally as necessary for the uses and disclosures stated in our Privacy Policy.

About Trustpilot

Trustpilot is a global, online review community that builds trust and increases transparency between consumers and businesses. Currently boasting more than 64 million consumer reviews of 295,000 businesses, Trustpilot produces a TrustScore for businesses based on recent reviews. Trustpilot’s community is live in 25 countries and more than 10,000 consumers sign up to Trustpilot every day. The platform also helps businesses generate insights through customer review data analytics. This can be used to continuously improve business operations, increase customer satisfaction and drive innovation. By enabling businesses to engage directly with customers, Trustpilot aims to set new global standards in consumer to business dialogue.

Trustpilot has customers in 65 countries and has developed strong positions in Denmark, Sweden, UK, France, Germany and the Netherlands, as well as the US. With offices in Copenhagen, London, New York, Denver, Berlin, Melbourne and Vilnius Trustpilot’s 750+ employees represent 40+ different nationalities