48 job openings

London

Industry

Internet

Foundation Date

2007

Trustpilot

London

Story

Trustpilot is a global, online review community that builds trust and increases transparency between consumers and businesses. Currently boasting more than 20 million consumer reviews of 130,000 businesses, Trustpilot produces a TrustScore for businesses based on recent reviews. 

Trustpilot’s community is live in 27 countries and more than 10,000 consumers sign up to Trustpilot every day. The platform also helps businesses generate insights through customer review data analytics. This can be used to continuously improve business operations, increase customer satisfaction and drive innovation. By enabling businesses to engage directly with customers, 

Trustpilot aims to set new global standards in consumer to business dialogue. 

 Trustpilot has customers in 65 countries and has developed strong positions in Denmark, Sweden, UK, France, Germany and the Netherlands, as well as the US. With offices in Copenhagen, London, New York, Denver, Berlin and Melbourne, Trustpilot’s 500+ employees represent 40 different nationalities.

Vision

Back in 2007, Peter Mühlmann, Trustpilot founder and now CEO, saw an opportunity to help online shoppers.

Peter's mom wanted to shop online, but needed more information to make the best purchases. 

Peter thought:

Why not help people make smart purchases and share their experiences with others?

A dedicated team helped Peter build his idea.

Trustpilot was born. 

2012 - Today

Trustpilot opened offices in New York and London. 

 Then in Melbourne, Berlin and Denver.

Now we're growing... and growing! We have over 500 employees, representing 40 different nationalities.


Our Mission

Let's strengthen the conversation between businesses and consumers

Our values

Trust & Transparency 

Benefits

Stock Options
Stock Options
Unlimited snacks, free breakfast and lunch is provided once a week
Unlimited snacks, free breakfast and lunch is provided once a week
Quarterly social events
Quarterly social events
Welcome pack for new starters
Welcome pack for new starters

Meet the Team

Job Opportunities



Vacancy opened 19-07-2017
Location: Vilnius

Job purpose :

Do you want to work on modern frameworks, cloud-based infrastructure and create awesome applications? Do you want to take part in developing the products of one of the fastest growing online companies in Europe?

About the Role

We are seeking a Backend Developer for our Data Platform team who has a strong interest in working with big data, while contributing as a backend developer in a production environment. This person should be flexible working with different technologies and services. Your primary stack would include Python, Hadoop, Apache Spark, Google’s Big Query and other Big Data tools. We are looking for someone who is a team player and ready to help wherever necessary - no task is too small or insignificant. An Agile mindset and the ability to thrive in a fast paced and ever-changing environment are some of the qualities that you bring. You have experience working with large scale data and distributed systems, as well as an understanding of storage, replication and indexing. You should be fluent in English as there will be daily communication with the Copenhagen team and our company language is English.

Responsibilities

  • Owner of the company data lake, responsible for scaling up data processing flow to meet the rapid data growth at TrustPilot
  • Participate in introducing new technologies and ways of working to keep us well ahead of our competition
  • Develop tools supporting self-service data pipeline management (ETL)
  • Create and maintain small services, aligning with our microservice architecture
  • We talk about technology a lot, we like to have fun and we like getting work done. Do you feel that you have a great idea, perhaps something that someone else missed? We provide 20% time so you can try out these ideas - whether they end up working or not.

    At Trustpilot, we work as a team and deliver as a team. The environment that we cultivate includes working with brilliant people who help each other at every step, while at the same time pushing you to bring your A game every day. Our process makes us focus on the things that are important - without interruptions. Join our team and change the way you work. Are you up for the challenge?

    Get an insider's view of our Tech department here

    We Offer

  • "20% time" - be the most innovative you can be and work on anything you’d like!
  • Continuously deliver software that you build, within days of development
  • Language-agnosticism. Use the best tools for the job!
  • A key part of an exciting international growth journey
  • Opportunities to learn from the best and develop your career
  •  

    Our Current Stack

    http://stackshare.io/trustpilot

    Tools & Services

    Sublime (or whatever you prefer), WebStorm, Visual Studio 2015 + Resharper

    AWS: ECS, Lambda, EMR, SNS, SQS, S3, ELB, EC2, Cloudfront, CloudSearch and more

    Google business services (Gmail, Google calendar, Google Drive, etc.)

    Trello (for all project management, and a lot of other things)

    Git, GitHub

    Apigee (Api management)

    Testing: Runscope, GhostInspector, BrowserStack

    Analytics: Segment.com, chart.io, Amplitude, etc.

    Appveyor, Travis-CI, Octopus Deploy, NewRelic, ELK

    Technologies

    Languages: Javascript (SPAs, Node.js, frontend), Python, C# (.NET and .NET Core)

    MongoDB, Redis, Redshift, DynamoDB

    AngularJS, Bootstrap, Foundation, SASS

    Docker

    Application

    To apply for this position, please submit your CV and a code solution to our code challenge. You can find the challenge here:  Code Challenge

    If you have questions, please feel free to contact our Tech Recruiter, Inga Cesnuleviciute, at [email protected]

    About Trustpilot

    Trustpilot is an online review-driven community and platform that builds relationships between consumers and businesses. Founded in Copenhagen in 2007, Trustpilot today leads the world in online reviews. More than 35,000 businesses in 24 countries trust us and use our business product. Over 30 million reviews on Trustpilot are seen 1.6 billion+ times per month. We’ve got offices in New York, Denver, London, Berlin, Melbourne, Copenhagen, and newly opened Vilnius, and our 500 employees represent 45 different nationalities. We are truly and proudly global.

    Vacancy opened 20-06-2017
    Location: London

    Job purpose :

     

    As a Business Development Executive, you will be working with our UK sales teams to uncover new opportunities and revenue streams. You will be responsible for prospecting and qualifying leads over the phone with key decision makers. You will be part of a small, flexible team working on numerous projects and developing new sales strategies.

    Your Role

  • Engage with prospects to uncover needs, qualify potential opportunities and build relationships
  • Initiate sales processes by outbound prospecting to generate leads and warm lead follow up
  • Explain our products and articulate Trustpilot’s value proposition
  • Partner with the Business Development Managers to set up meetings with new prospects
  • Achieve activity and support closed business
  • Requirements

  • 1-2 years of B2B meeting booking/telesales experience
  • Knowledge of the sales process from lead generation to relationship management
  • Ambitious and results orientated
  • Well organized with the ability to prioritise and handle increasing responsibility over time
  • Excellent communication skills
  • A team player
  • Knowledge of the E-commerce sector is an advantage but not essential
  • We offer you

  • A key part of an exciting international growth journey
  • Excellent culture and social working environment
  • Competitive salary
  • About Trustpilot         

    Trustpilot is an online review-driven community and platform that builds relationships between consumers and businesses. Launched in 2007, Trustpilot has seen demand for its service rapidly increase, now providing over 140,000 businesses with TrustScores based on more than 23 million reviews. Trustpilot operates in 24 countries, with offices in the UK, US and Denmark, Germany and Australia. Enabling businesses to engage with customers directly, Trustpilot invites shoppers to provide reviews of their experiences, allowing for a more open conversation about business improvements based on personal feedback.

     

    Interested in learning more about the culture at Trustpilot? Check us out on The Muse !

    Application
    If you see yourself in this role, and you are interested to know more about us, we suggest that you go to our website www.trustpilot.com.


    When you submit your application through the link, make sure to upload a personalised cover letter, in which you describe why you would be our ideal Account Developer for the UK Market.

     

     

    Vacancy opened 15-11-2017
    Location: London

    Job purpose :

    Location: London – St Pauls

    The Role

    An excellent opportunity has arisen for a professional and adaptable PA/ Office Assistant to work directly with our Vice President in London. This VP has played a major part in growing the UK and APAC markets and due to the ever-increasing demands of such a role we’re now looking for a PA/EA to manage full administrative support from London HQ.

    This is no ordinary PA position; our business is rapidly growing into a Global Technology leader and the demands are ever changing. You will be working with the VP in many areas including: diary management, office communications (including globally) by telephone and email, building presentation materials and generally keeping the wheels of industry moving smoothly.

    You will be engaging with employees at all levels (Entry to C-level) within London and in our global offices, this position offers an opportunity to be a vital part of our business and is a chance to develop your skills whilst taking on an increasing level of responsibility.  

    The second part of this role will involve full office support to our Culture & Office Manager. This will include welcoming new starters to the office, managing our weekly food & bar supplies, being the first point of contact for reception and dealing with guests who are visiting our office, organisation of national and international couriers and ad hoc office duties.

    Your profile

  • You have exceptionally confident communication skills and be highly organised!
  • You will have strong problem-solving skills and be creative in your working style.
  • Experience in a similar role is preferred.
  • Dealing with constantly changing demands will be second nature for you
  • You’ll be confident in promising both your own time and that of the VP
  • Be capable utilising a vast array of administrative tools.
  • Take ownership of ad-hoc duties including building presentations and delivering communications
  • You will be the custodian of the VP’s time and availability and whilst you will keep things running smoothly, you’ll be confident in pushing back where required to demanding executives and know where to prioritise accordingly
  • Most importantly, Trustpilot is an amazing place to be, we have a unique culture where great ideas and hard work go hand in hand and having great fun along the way is a pre-requisite for us all!

    We offer you

  • A key part of an exciting international growth journey
  • Excellent culture and social working environment
  • Great location in central London
  • The chance to develop and take on additional duties
  • Trustpilot is a global, online review community that facilitates consumer-business dialogue to increase trust and transparency. We already have 20+ million reviews of 140,000 businesses on our platform, and see 700,000 new reviews posted each month. Our customers are located in 65 countries around the world, our community are active in 27 countries, and more than 10,000 consumers sign up to Trustpilot every day. So it’s no exaggeration to say we’re growing at lightning speed! Behind our global success is a passionate team of 500+ people working in fast-paced, fun and vibrant offices in Copenhagen, London, New York, Denver, Berlin and Melbourne.

     

    Vacancy opened 31-10-2017
    Location: Copenhagen

    Job purpose :

    Every month more than one million new reviews are posted on Trustpilot for one of the thousands of businesses on our review community. It’s no exaggeration to say that we’re growing at lightning speed. Every single day Trustpilot helps consumers choose with confidence while enabling companies to grow their businesses. Behind our global success is a passionate, international team working in a fast-paced, fun, vibrant environment. Does this sound like your kind of workplace?

    To support Trustpilot’s rapid expansion, we’re looking for a talented Associate Marketing Manager to join our team in Copenhagen. The role is a fixed term maternity cover for up to 12 months.

    You will work with the CEU Marketing Manager to develop and deliver a bespoke marketing strategy for each key market in the CEU region. This will involve optimising global inbound campaigns as well initiating local marketing initiatives including trade shows, webinars and content marketing campaigns. Taking into account the relevant market conditions and commercial goals, this role will be pivotal in delivering meaningful revenue contribution to the CEU region. The position will report to the CEU Marketing Manager.

    Key Responsibilities

  • Deliver marketing campaigns in target CEU markets that exceed lead, opportunities, and revenue targets by quarter
  • Assist with the development and localisation of digital marketing campaigns including SEM, SEO, paid social and display
  • Deliver nurture campaigns in Hubspot (marketing automation software) for local activity and work with the global Hubspot team to optimise the prospect journey for each market
  • Work with CEU sales teams to improve the handling and performance of marketing sourced leads
  • Perform market analysis to identify new demand gen opportunities, co-marketing partners and industry trends
  • Facilitate the development of case studies and other customer amplification opportunities for CEU markets
  • Manage country-specific agency resources including campaign management, setting monthly KPIs and reviewing performance
  • Delivery trade show campaigns including pre-show activities, show execution and lead follow up
  • Co-ordinate with the PR and Brand teams to ensure campaign synergy
  • Skills, Experience and Qualifications

  • More than 4 years marketing experience ideally in an international B2B lead gen / inbound environment
  • Experience of working in a fast moving tech environment
  • Proven ability to manage multiple stakeholders in sales and marketing
  • Native / near-native English speaker ideally with fluency in at least one other language (French, Dutch or German)
  • Post-graduate level marketing qualification
  • Experience with Salesforce and marketing automation software
  • Application
    Interested in learning more about Trustpilot? Check out our website www.trustpilot.com.   

    Interested in learning more about the Trustpilot culture? Check out our company page on The Muse.

    If you see yourself in this role, submit your application in English by clicking below, and make sure to upload a personalised cover letter, in which you describe why you would be our ideal Associate Marketing Manager.

    About Trustpilot
    Trustpilot is a global, online review community that builds trust and increases transparency between consumers and businesses. Currently boasting more than 35 million consumer reviews of 180,000 businesses, Trustpilot produces a TrustScore for businesses based on recent reviews. Trustpilot’s community is live in 24 countries and more than 10,000 consumers sign up to Trustpilot every day. The platform also helps businesses generate insights through customer review data analytics. This can be used to continuously improve business operations, increase customer satisfaction and drive innovation. By enabling businesses to engage directly with customers, Trustpilot aims to set new global standards in consumer to business dialogue.

    Trustpilot has customers in 65 countries and has developed strong positions in Denmark, Sweden, UK, France, Germany and the Netherlands, as well as the US. With offices in Copenhagen, London, New York, Denver, Berlin and Melbourne, Trustpilot’s 575 employees represent 40+ different nationalities.

    Vacancy opened 19-10-2017
    Location: Denver

    Job purpose :

    Overview:

    The Sales Development Representative (SDR) is a position that provides training on the fundamentals of Software Sales and ideally looks to promote our employees into full closing roles as Account Executives. We are looking for competitive, energetic and most of all motivated people who want to jump start their sales career by building the foundation of what it takes to be a top sales performer.

    Sales Development Representative’s are driven and competitive individuals who focus on generating and qualifying new business opportunities for our sales team. We are looking for hardworking people to discover and pique the interest of C Level executives of the eCommerce businesses we sell to and who will benefit from our product.

    Successful candidates must have a strong work ethic, passion to be part of Trustpilot, and the drive to not only meet but exceed sales targets. Working closely with our Management team and our Senior Sales people will give you the opportunity to develop and continue to develop your career in sales. You will learn from the best by working alongside the top performers on the sales team along with sales leadership. Self- motivated individuals looking to build a solid foundation in software sales are an ideal fit for this position.

    Responsibilities:

  • Prospect and identify clients to contact via cold calling and email outreach
  • Research prospects and identify stakeholders in order to generate interest and create rapport
  • Manage expectations and overcome objections
  • Maintain an organized pipeline and activity records using Salesforce.com
  • Reach and exceed key performance indicators including calls scheduled, calls completed, qualified opportunities and deals won from your meetings.
  • Develop skills necessary for promotion into a full, closing role
  • Ideal Fit:

  • Entry level to 1 year of sales or professional experience
  • 4-year college degree required
  • A strong interest in building a career in sales
  • Entrepreneurial mindset - eager to advance through clearly defined learning and earning paths
  • Self disciplined, organized and ambitious. Able to consistently hit daily and monthly objectives
  • Go-getter attitude that displays initiative and persistence, all with a competitive drive
  • Positive and energetic attitude with exceptional communication skills
  • Resilience, perseverance, and the ability to overcome objections a must
  • Ability to work in a high-energy, sales-team environment
  • Cold calling, sales training and Salesforce.com experience is a plus but not required
  • We Offer:

  • Ongoing training, development and support for a career in technology sales
  • The opportunity to be a key player at a rapidly expanding global technology company
  • Full benefits & 401k
  • Paid family leave
  • Commuter Benefits
  • Free lunch Fridays and bagel Mondays
  • Social clubs and sponsored activities
  • Snacks, ping pong, foosball, darts, etc.
  • Read a real life SDR promotion success story Here. Also check out our office on The Muse!

    Founded in 2007 by CEO Peter Holten Mühlmann, Trustpilot is a global, multi-language review community that builds trust and transparency between consumers and businesses. Currently boasting more than 14 million consumer reviews of 115,000 businesses, Trustpilot produces a TrustScore for businesses based on recent reviews. Every day, more than 10,000 consumers sign up on Trustpilot, and every month, 500,000 new reviews are posted on the community.

    Trustpilot has customers in 65 countries and has developed strong positions in Denmark, Sweden, the U.K., France, Italy, Germany and the Netherlands, as well as the U.S. The company is located in New York, London, Copenhagen and Melbourne, and its employee base has increased from 168 people in 2013 to its current count of more than 450 employees representing 40 nationalities.

    #LI

    Why Join Trustpilot