Account Manager (German speaker)

Created on 16-01-2017

Location Berlin

CLOSED VACANCY Apply now

Description

Houzz, the world's largest community for home renovation and design, with 40M+ monthly users, is looking for an amazing Account Manager to join our sales team, based in Berlin. As an Account Manager, you will manage Houzz Professionals from across Germany. Each is part of an annual advertising program (Pro+). Your job is to maintain an ongoing relationship, optimize their profile and program with creative improvements, up-sell them on additional services, and manage their renewal for another year. You need to be comfortable promoting and defending the benefits of a creative and directional advertising program.

The ideal candidate has a pleasant, business oriented personality, is a hard worker and very tech savvy. You must be relationship oriented and put a high value on customer service. You thrive in a fun and competitive, yet team oriented environment.

Check us out at houzz.de, sign up for an account, create an Ideabook and tell us what your favourite photos and ideas are. If you are the right fit, you might just get to make your home at our Houzz.  

Responsibilities include, but are not limited to:

Manage Pro+ clients

Maintain ongoing contact with every account assigned to you

Renew annual contracts

Up-sell clients on additional packages

Meet minimum renewal and up-sell objectives

Meet minimum quantitative and qualitative account improvement objectives

Provide superior customer service, contribute to a positive work environment, and embody the Houzz culture

What do you need to be successful?

Impeccable verbal and written communication skills (German and English)

You should have phenomenal interpersonal skills, and enjoy talking with people in-person and over the phone

You love sales and get a buzz from building new relationships

Previous sales, or customer support experience

An expert user of the internet with strong tech capabilities is essential - we're all self-proclaimed tech geeks at Houzz!

Familiarity with CRM tools (such as Salesforce)

Verifiable track record of success

A sense of humour and a real people person, full of energy and positivity

Bonus points if you are a lover of home design and have a great Houzz profile!

What’s in it for you?

In 2016, Houzz was named "Best App" at Google's inaugural Play Awards and voted 6th on CNBC’s Top Disrupter list in 2017 after raising a $400 million Series E round of funding - just sayin’! Now the bonus points;

Compensation for the Account Manager is a mixture of competitive base salary and the possibility to earn high commissions.

You’ll be part of a rapidly expanding team on a mission to grow Houzz internationally. We have an entrepreneurial culture, a warm work environment, and a close-knit family that loves to celebrate birthdays and team accomplishments.

Our beautiful office is located right in the middle of Berlin - in a hip, modern, comfortable environment designed to reflect our culture.

Top Notch Technology.

Stocked kitchen to keep you fueled.

Opportunity for growth – Join a fast growing technology organisation where we look from within to fill our leadership roles!

Getting to work in an office filled with smart, fun, driven people.