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Logistics Specialist

Created on 24-11-2020
Location Irvine
CLOSED VACANCY Apply now
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Description

About Houzz
Houzz is the leading home renovation and design platform in the world. We have a highly engaged community of over 40 million homeowners who leverage our technologies to find inspiration for their next home project, connect with over 2.5 million home design and remodeling professionals and discover products in the Houzz Shop.
About the Role
Join us in building a best-in-class supply chain. The ideal candidate is collaborative, detail oriented, a critical thinker, has a strong ability to multitask, great time management skills and is a proactive self-starter who works quickly and efficiently.
What You’ll Do
  • Coordinate with Customer Service and carriers to manage shipment exceptions
  • Provide shipping quotes and documents for Direct, Marketplace, and Trade (expedited and bulk orders)
  • Generate shipping return label requests
  • Schedule pick ups with shipping carriers
  • Collaborate with Logistics team on selected shipping and damage issues
  • Propose, track, correct and update all 3rd party shipping approval requests for FedEx/UPS
  • Review EDI 214 data, solve and distribute customer and carrier issues to appropriate teams
  • Attend all carrier operations and quarterly meetings
  • Review damaged orders and file claims with shipping carriers
  • Research shipping costs on damaged shipments
  • Research and modify packaging shipping dimensions
  • Perform various logistics related audits
  • Work with Customer Service to collect missing data needed to file claims
  • Analyze logistics data on potential new SKUs to ensure profitability 
  • Approve submitted logistics data on existing SKUs to ensure continued profitability after detail review and analysis
  • Perform various tasks to support company initiatives and goals as needed
  • Promote a positive office culture and environment
    • At a Minimum, We’d Like You To Have
  • Experience with large amounts of data (Google Sheets / Excel experience)
  • Salesforce/CRM experience strongly preferred, but not required
  • Strong verbal and written communication skills
  • A knack for attention to detail
  • Technical savvy; Mac experience strongly preferred, but not required
  • Excellent interpersonal skills
  • A positive, “can-do” and team-oriented attitude
  • A goal-oriented and proactive mindset; experience as a self-starter
    • Ideally, You’ll Also Have
  • Intermediate spreadsheet skills (v-lookup, SumIf, pivot tables)
  • Strong process-oriented & research skills
  • A proven track record of success
  • The ability to adapt in a fast-paced environment
    • Benefits and Perks
  • Competitive salary
  • Paid time off
  • Commuter benefits
  • Medical, dental, vision and pet insurance
  • Maternity/paternity leave program
  • Employee assistance program
  • 401k retirement savings plan
  • Flexible spending accounts
  • Healthy at Houzz program

    • Benefit

    TGIF lunches

    TGIF lunches

    Cake and birthday celebrations every Fridays!

    Cake and bir...

    Possibility to earn high commissions

    Possibility ...

    Access to our flexible benefits program including childcare vouchers, Cycle to Work (bicycle parking and showers available onsite), dental insurance, health screenings and an annual season ticket subsidy and loan program.

    Access to ou...

    Gym membership discounts (London)

    Gym membersh...

    CLOSED VACANCY Apply now

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