Description
General Summary
We are seeking a full-time Cloud Support Specialist to support, manage and maintain Cloud Computing technologies, applications and database platforms.
Primary Responsibilities
* Provide incident first level support for Cloud technologies
* Deployment of applications and services into AWS using a variety of automation tools such as Cloudformation, Terraform and Cloud provider API's.
* Troubleshooting, performance tuning and optimization of cloud-hosted applications and services in AWS, including cost optimization.
* Working with application development teams using continuous delivery practices and toolsets, ie. Git, Jenkins, automated testing tools.
* Ensuring security methods and processes are in-line with security policies.
* Authoring technical documentation to a high standard.
* Liaising with 3rd party vendors and support providers for timely resolution of issues
* Provide advice to application projects to facilitate their adoption of Cloud
* Promote and realize automation opportunities across application deployment, maintenance and operational activities
* Work with internal and external stakeholders to build capabilities that support strategic work practices such as DevOps and Agile
* Work with internal stakeholders s to have visibility and governance over their pay-as-go infrastructure.
* Understanding of Infrastructure as code
* Communicate with stakeholders
Qualifications, Experience And Skills
* Bachelor's degree in Computer Science, Information Systems, or equivalent
* Demonstrated experience with cloud hosted technologies with AWS (Mandatory) and any related certification is a plus
* Experience with automating, managing and monitoring AWS services: EC2, EBS, ELB, Route53, S3, Cloudwatch, Autoscaling, VPC and RDS.
* Familiarity with systems management concepts, capacity/performance management and tuning; and storage and network concepts such as subnetting, DNS and routing/switching
Competencies
* Ability to understand business operations/processes translating them into technical solutions
* Ability to work collaboratively in teams with other specialized individuals
* Ability to work independently or with minimal supervision
* Superior problem solving and analytical skill
* Excellent organizational, verbal and written communication and the ability to present information in a clear, concise and complete manner
* Self-starter, creative, enthusiastic, innovative and collaborative attitude
* Sense of urgency and accuracy
* Ability to work in stressful and challenging environment
Application URL: (w3.aplitrak.com/?adid=Zm5pYy4xNDA4MC4xMTExNEB2ZmMuYXBsaXRyYWsuY29t)