Distribusion Technologies
Customer Solutions Intern / Junior Manager
Creata il
14-05-2018
Location
Berlin
POSIZIONE CHIUSA
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Descrizione
Why us:We run the leading global distribution platform for bus products. We connect intercity bus products with travelers all over the world. To support our growth we are looking for a Customer Solutions Intern or Junior Manager (m/f) who is eager to learn, with a sharp tech and data oriented mind and likes to take on responsibility in a fast paced environment. You will work with our Customer Experience Team to provide an outstanding service to our bus and retail partners.
What you'll do:
- You will take responsibility for strategic projects to drive innovative services in the ground transportation industry
- You will take an end-to-end perspective on our customers’ journey and prototype solutions to improve the customer experience (e.g. payment, ticketing, evaluation)
- You will be the ears of the company and tracking customers’ feedback
- You drive internal process innovations and automations
Who you are:
- You are in your final semesters at university or just graduated, with a background in business and tech (e.g. business informatics) and first practical experience in a startup or consulting company
- You have a proactive and solution-oriented mindset. You always find a way to overcome challenges and make customers happy
- You work in an analytical and process-oriented manner, able to find structured solutions for unstructured challenges
- You are interested in travel and mobility and you are able to put yourself in the shoes of bus travellers
- You are a digital native and are used to work with cloud-based software (e.g. Google Apps) with solid skills in Excel and G Suite, SQL or Python is a big plus
- You have a high affinity to figures, data and an eye for details
- You are a great communicator and fluent in English (spoken and written); other languages are a plus
What we offer:
- Chance to participate in the development of a leading travel tech startup
- Challenging tasks and projects that keep you on your toes
- A steep learning curve and the possibility to grow your career within the company
- Diverse and experienced team to exchange and challenge ideas with
- Adequate compensation, flexible working hours, snacks and drinks in the office
- Opportunity for full-time employment after the internship
Benefit
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POSIZIONE CHIUSA
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