Payments Operations Analyst

Descrizione

We want to help small businesses win. That’s why we’re here.

We connect small business owners to investors – to create jobs, help families and power economies – because we believe that people are made to do more. And we want to help them get the finance they need to thrive, creating thousands of jobs as they drive the economy forward.

So, we created the leading online marketplace for small business loans. Our investors have lent £13.7 billion in 171,000 loans to 122,000 small business owners. In a single year, we unlocked 100,000 jobs and contributed £7.2 billion to the UK economy. There’s never been a better time to join!

Be part of the team that changes everything. Let’s build the place where small businesses can get the funding they need to win and leave a legacy behind, forever. 

The team

Our Payments Team is crucial to making our platform work smoothly and is the key to fast and effective customer experience. This is an exciting and dynamic role to further your career in operations, where you will have real impact and learn quickly.

What will you be doing?

• Processing daily payments in our bespoke systems, both inbound and outbound (e.g. direct debits, bank transfers, internal money movement)
• Identifying non-standard payments and account behaviour and finding short/long term solutions
• Understanding end-to-end flow of money through Funding Circle and the appropriate action for each type of payment (contacting the relevant team, flagging risk and putting the right controls in place)
• Conducting daily checks on processes and performing authorisation of all transactions for virtual and real world money
• Working closely with AML and Fraud teams to ensure client funds are protected
• Ensuring compliance with all regulatory bodies focusing on FCA and CASS compliance
• Liaising with the Fin-Ops and Collections teams
• Answering internal and external queries regarding payments

Are you?

• An administrator with c.6-12 months experience - either in insurance, financial services operations or other high volume administrative roles may suit!
• Experienced in payment processing and client money responsibility (advantageous but not essential)
• Committed to providing a great customer experience through process driven approach
• Advanced in your Excel skills

Why join us?

We’re gearing up for our biggest chapter yet – and it’s being driven by all of our Circlers. 

We think of ourselves as the career launchpad. A place to develop yourself, fast. Real work. Real experience. Real opportunities to collect skills. Think big remits and huge ownership to make great things happen. 

Our vibrant culture is built around potential and creating a place where you can really be you. We keep it agile and open. All voices heard. Because we believe great ideas come from everywhere. 

If you show skill and are willing, we’ll back you all the way.  This is the place to make a positive difference. Join the disruption. Say “I was there”. Be a part of it. Build something incredible and make a genuine impact on the lives of many – including yours. 

Here at Funding Circle we have a hybrid working policy, for most teams this means we’d like to see you in the office 2-3 days a week. We hope this will give you the chance to connect with your colleagues and work in a way that is most effective for you!

It’s in our differences that we find our strengths. 

We celebrate and support the differences that make you, you. So we’re building a culture where difference is valued. We’re proud to be an equal opportunity workplace and affirmative action employer. We truly believe diversity makes us better. 

Want to Build The Incredible? We’d love to hear from you.#LI-CS1​