Relationship Manager - Mergermarket (West Coast)

Descrizione

Job Description: As a Relationship Manager working in our Los Angeles office, the successful candidate will be responsible for servicing and supporting customers located on the West Coast. This is a role that will manage day-to-day relationships with customers to support customer retention efforts and provides an ideal opportunity for individuals that want to gain an insight into the world of mergers and acquisitions. Our customers include investment banks, law firms, corporations, and private equity firms.

Key responsibilities include:

• Manage an existing customer base of approx. 80 accounts while working to ensure they renew their subscriptions
• Develop and cultivate relationships within senior management and key individuals within your customer base
• Identify revenue opportunities to grow existing customer accounts
• Drive usage of the product through in-person training sessions and online tutorials
• Understand the customers’ business and organization structure
• Travel to other regions as required by the business

Job Qualifications: The ideal candidate will have strong communication skills, be self-motivated and highly proactive. It is expected you will perform client visit independently and be able to execute with minimal supervision.

A strong candidate will have the following attributes:

• Proactive approach to their work
• 1-3 years of customer service/sales/account management experience (financial services preferred but not necessary) 
• Educated to a bachelor's degree level
• Detail oriented
• Ability to prioritize tasks
• Comfortable with working autonomously as part of a smaller team in a large organization

 EOE/Minorities/Females/Vet/Disabled