6 job openings

Milan

Industry

Internet

Foundation Date

2013

Musement

Follow

Milan

Story

Four well-proven entrepreneurs, we founded Musement in 2013 and have since expanded globally from our Milan HQ to serve over 450 destinations in 50 countries. We’re backed by several well-known European VC funds, including 360 Capital Partners and P101, and have connected more ticketing platforms for key attractions and hidden gems than anyone else in the travel industry.

Why Join Musement

Vision

Musement helps travellers get the best from destinations by providing a great choice of local tours and attractions bookable on multiple devices. More than just "things to do", our range includes temporary, exclusive, hidden-gem and even free activities. Use our site for planning and our app for on-the-go decisions as you hack the city with hints and tips from local experts.

Meet the Team

Job Opportunities



Vacancy opened 04-01-2018
Location: Milan

Job purpose :
Per il nostro team di Milano, siamo alla ricerca di uno sviluppatore PHP junior con tanta passione per il mondo ICT. Il candidato entrerà a far parte di un team giovane e di una realtà in forte crescita e lavorerà a contatto con gli altri sviluppatori di Musement.

  • Hai le conoscenze base della programmazione ad oggetti?  
  • Hai lavorato su un progetto Symfony/Laravel? 
  • Sai modificare un modello Doctrine e gestire le migration?
  • Sai gestire lo sviluppo di un progetto seguendo Git flow?  
  • Nice to have:

  • Aver utilizzato API REST  
  • Sapere scrivere test 
  • Sede di lavoro: è richiesta la presenza in sede. I nostri uffici sono a Milano.

    Compenso: 15-30k in base alle competenze e agli anni di esperienza del candidato.


    Se sei interessato invia la tua candidatura con una breve presentazione, non vediamo l'ora di conoscerti!

    Vacancy opened 04-01-2018
    Location: Milan

    Job purpose :
    We’re looking for a Help Desk Junior to join our fantastic Team to support all collegues in the HQ office.


    Responsibilities:

  • Mantain and update Musement devices and hardware
  • Mantain operational the network of the offices
  • keep Musement employees always operative fixing their IT problems
  • Interact with our office manager to suggest the best technologies to buy for the employees workstations

  • Requirements:

  • Good understanding of computer systems, mobile devices and other tech products
  • Ability to diagnose and resolve basic technical issues(Install, modify, and repair computer hardware and software)
  • Proficiency in English
  • Excellent communication skills
  • Good knowledge of Microsoft Office suite

  • Plus

  • Base knowledge of networking(vlan, ipsec, dns, dhcp)
  • Base knowledge of Linux Environment (Ubuntu)
  • Base knowledge of AWS

  • Vacancy opened 20-11-2017
    Location: Milan

    Job purpose :
    We are looking for an enthusiastic and dedicated Account Manager to join our B2B Partnerships team. We seek a talented candidate who can help us in managing key partnerships, reporting sales performances as well as identifying and signing new partnerships opportunities in key markets. This is an amazing opportunity for the right candidate to play an instrumental part in the international growth of one of the world’s most innovative online travel startups. This 6 months internship offers the opportunity to convert into a full-time contract afterwards.


    Responsibilities:

  • Own specific B2B Partnerships with key online players in the travel industry
  • Monitor and report on business performances including top KPIs (e.g. visits, CVR, transactions, AMV, costs,...)
  • Manage invoicing process, contracts updates and renewals
  • Identify new partnership opportunities in key markets 
  • Execute go-to-market strategy and pitches to various stakeholders
  • Ensure high-quality engagement with new and existing partners, negotiating best possible placements and proactively help them grow their business with Musement
  • Maintain a qualified bizdev pipeline and drive towards monthly targets

  • Requirements:

  • Strong commercial mindset and acumen
  • Strong analytical and numerical skills
  • Willingness to work under pressure in a dynamic environment and to quickly address issues
  • Great communication skills and can independently drive sales pitches and on board partners
  • Ability to work across teams to deliver stated objectives
  • BA/MA in Economics, Business, Management. 1 year working experience is a plus
  • Full proficiency in English, which is the official working language of the company
  • Italian or Spanish proficiency a plus but not required (thanks to the international work environment in the office)

  • Please submit your application including references at with subject referring to JBTB2017


    Vacancy opened 09-11-2017
    Location: Milan

    Job purpose :
    We’re looking for a friendly and solution-oriented Customer Care Specialist  (native or fluent in English) for our Operations team. We seek for a highly motivated candidate who can help us make our clients happy and coordinate operations with tour providers.

    The candidate will work closely with different areas as Content, Business and Product Development.


    Responsibilities​:

  • Direct customer support via email and over the phone 
  • Coordinate relationships between partners/providers and customers during pre-sales and post-sales activities 
  • Work on answering and completing customers' requests, suggestions and complaints with feedback, direct contact and constant replies 
  • Help improve the company’s website, applications, product portfolio and service level 
  • Improve FAQs, knowledge base, guidelines etc. for all customers 
  • Coordination of special requests such as group booking or add-ons 
  • Requirements:

  • Rapid communication with customers via telephone or emails 
  • Good computer literacy and ability to use different online dashboards and bookings systems 
  • Excellent communication skills, both verbal and written 
  • Very good knowledge of the English language
  • Native speaker or very fluent in German mandatory
  • Good knowledge of other languages is a plus 
  • Previous experience in similar roles is a plus 
  • Passion for travel 
  • Structured and detail-oriented 
  • Position based in: MILAN, Italy


    Please submit your application to with subject referring to CUSGER2017

    Business Analyst

    Vacancy opened 11-10-2017
    Location: Milan

    Job purpose :
    We’re looking for an outstanding Business Analyst for our product and marketing teams. We seek a talented candidate who can help us in crunching, analyzing and understanding customer characteristics, behavior and data sets on our website (desktop & mobile) and apps (iOS & Android).


    The candidate will strategically support the company’s development and provide actionable insights to the Product Management and Digital Marketing teams.


    Responsibilities:

  • Support customer growth by designing and performing ad hoc analyses across business areas from multiple data sources
  • Analyze customer traffic and behavior with a goal of finding ways to optimize and improve user experience and conversions
  • Analytically support A/B testing processes aimed at tactical product evolution
  • Manage and develop existing or new real-time dashboards in order to measure customer value
  • Develop new practices to aid in the growth of data informed strategic developments
  • Present findings to various business stakeholders
  • Participate in and drive the collection of any additional value added data when available
  • Design and implementation of machine learning algorithmes

  • Requirements:

  • Good SQL knowledge and strong Excel advanced features skills
  • R and or Python are a great plus
  • Previous digital analytics experience with industry standard web analytics toolsets (e.g. Google Analytics, Adwords, Mixpanel, Heap, etc.)
  • Demonstrated experience in mining data to support decision making (reporting, dashboards, etc.)
  • Exceptional analytical attitude and outstanding organizational skills
  • Previous working experience with other e-commerce businesses
  • Full proficiency in English, which is the official working language of the company
  • Italian proficiency a plus but not required (thanks to the international work environment in the office)
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