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49 job openings

London

Industry

Internet

Foundation Date

2012

Onfido

London

Story

At Onfido, we’re opening up online access on a global scale. 

Whether it’s sharing a car or opening a bank account, many of our everyday services are moving online. That means millions of everyday interactions now happen digitally – without people ever meeting face-to-face. Our mission is to help more people access those services by building trust between businesses and their users - a more open world, where identity is the key to access. 

Today, we work with global customers to help them verify users, investors, drivers and guests across 195 countries and we're backed by Salesforce and Microsoft. Read more

Vision

Build the trust engine to power human interactions worldwide.

Our values

When defining our company values, we started with the principles which already lay at Onfido’s core — the lived behaviours that make our culture so strong.

During a team workshop, we decided that words alone were not enough! So we have used a powerful combination of animal and colour imagery (both universal, cross-cultural symbols — important for an international team) to typify the core values you see below.

Benefits

Equity
Equity
In-house Training Programmes & Learning Activities
In-house Training Programmes & Learning Activities
Regular Social Events
Regular Social Events
Yoga Sessions,  Football Matches and Running Club
Yoga Sessions, Football Matches and Running Club

Company growth

Job Opportunities



Vacancy opened 21-05-2019
Location: London

Job purpose :

THE ROLE

We are looking for engineering leaders to help us ship amazing products and develop outstanding engineers.

At Onfido, we work in cross-functional, mission-driven teams who build and ship independently. We place huge value on trust and ownership, and believe these are the key elements behind motivated, engaged and high-performing teams. Here’s a bit more about how teams work at Onfido.

Engineering leadership at Onfido is twofold:

  1. In partnership with a product manager, you’ll be responsible for guiding your team to deliver on their mission and figuring out how to make that real - with the best balance of pace, rigour and customer value
  2. You’ll be responsible for guiding the growth, wellbeing and performance of a small team of engineers

We believe that combining team leadership and people management allows our engineering leaders to have a tremendous impact, both on individual growth and Onfido’s long-term success.

Right now, we're particularly looking for people who'd be interested in working on our Document Verification product. This product is the core of what we do - our teams in this area work closely with applied scientists to implement fast, highly accurate fraud detection approaches - and stay ahead of fraudsters!

We also work on providing a robust, secure & scalable platform that supports our geographic expansion and strategic use cases.

THE COMPANY

We’re building the new identity standard for the internet.

Whether you want to open a bank account or hire a car, our lives are moving online. That means millions of everyday interactions now happen digitally—without ever meeting anyone face-to-face. Increasingly, our identities are becoming the new currency which we use to access online services. But with half the world being unbanked, and identity fraud on the rise, that’s becoming more and more difficult. So our mission is to create an open world, where identity is the key to access.

We use machine learning to assess whether a user’s government-issued ID is genuine or fraudulent, and then compare it against their facial biometrics. As a global leader in computer vision, our AI learns to identity fraud as it evolves over time. Our goal is to apply cutting-edge research to build powerful, simple products that drive inclusion and safety online—without compromising on user privacy.

That’s how we give companies like Revolut, Zipcar and Bitstamp the assurance they need to onboard users remotely and securely across 195 countries… and we’re just getting started!

Founded in 2012, we're a diverse, global team of 250 technologists spread across 6 countries. We've also received over $60m in funding from world-class technology investors including Salesforce and Microsoft.

You can learn more about our team and the work we do on our Onfido blog.

We use a lot of exciting technology. Our engineers are flexible about technology and pick the right tool for the job:

  • Python, Ruby and Elixir for our service code
  • React and Redux for frontend work
  • Tensorflow for Machine Learning / Computer Vision
  • Kubernetes and Docker to package and run services
  • AWS for underlying infrastructure
  • You can learn more about our product engineering team and the work we do on our Tech blog.

    Requirements

    What we're hoping to see highlighted on your CV and application:

    Essential:

  • Solid background in software development; ideally, past experience in a technical leadership role
  • Experience managing the performance and career development of engineers
  • You build strong relationships and care deeply about finding ways to help others succeed
  • Experience working in an agile development environment
  • Track record of developing and growing people.
  • Desirable:

  • Experience with one of the following: Ruby or Python.
  • Familiar with React and Redux
  • Experience with Docker, Kubernetes, AWS.
  • To be a great fit at Onfido, we look for individuals who share our values. We have over 35 nationalities in our growing team, making this an exciting and culturally enriching place to work. Check out the team and Life at Onfido!

    Benefits

    We're committed to making Onfido a fantastic place to work, so we go to great lengths to give you what you need to succeed. You’ll receive:

  • A meaningful equity allocation
  • 25 days holiday, plus bank holidays
  • Pension with The People’s Pension (employer contribution 3% of base salary)
  • Personalised Financial Advice with St. James’ Place Wealth Management
  • Bupa Health Cash Plan (Level 2)
  • Sanctus mental health coaching
  • Flexible working
  • Payroll Giving
  • Volunteer days - 2 days paid time off per year, in addition to holiday allowance, to volunteer
  • Subsidised gym membership or home cleaning (50% up to £50 per month)
  • Onsite massages
  • Free yoga classes, 5-a-side football bookings
  • An unlimited budget for any software or books you need
  • Free languages classes (currently Spanish, French and English)
  • A fully stocked kitchen with unlimited breakfast, drinks, snacks and fresh fruit every day
  • Clubs: Coding, Running, Theatre, Games, Poker, Movies and many more!
  • Open and transparent culture—we come together on a weekly basis for a global forum (OnFriday) where we share updates and strategic plans, and engage with each other informally over food and drink.
  • OTHER INFORMATION

    The interview process will involve:

  • Simple profile matching from us - assessing your application against the role
  • A two-way conversation where we both can find out a bit more about each other
  • Do at home task where you give a bit of an insight into how you approach problem-solving
  • On-site two-way technical and cultural conversations with the team
  • This process should take around two to three weeks, depending on diaries.


    We’re proud to be an equal opportunity employer and we value diversity at Onfido. We don’t discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

    Vacancy opened 18-05-2019
    Location: Mumbai

    Job purpose :

    Group: Growth | Function: Sales

    We’re seeking talented sales professionals with with sound business insight and natural sales instincts to join our growing sales team. You’ll work as part of an extended sales team to drive revenue growth by prospecting and articulating the value of Onfido for businesses where Identity Verification is key.

    You will be responsible for driving and closing landmark deals with the most innovative businesses in the world at a fast-growing technology company. With a culture that has our customer success at its core, we will provide you a comprehensive induction and onboarding to Onfido in our London HQ. On top of your own business development we provide a range of support functions, from internal sales support to highly skilled pre-sales solution engineers.

    This role will involve:

  • Business development - driving and owning the full end-to-end sales cycle from identifying prospective clients to closing business opportunities across a range of industry sectors.
  • Market research - prospecting and identifying leads, leveraging personal networks and working with Marketing and Inside Sales.
  • Pipeline management - leading all aspects of deal execution, including prioritization of deals, strategic and financial assessment, transaction structuring and negotiation.
  • Community engagement - becoming a subject matter expert, able to expand your network by representing Onfido in your target industry sectors.
  • THE COMPANY

    We’re building the new identity standard for the internet.

    Whether you want to open a bank account or hire a car, our lives are moving online. That means millions of everyday interactions now happen digitally—without ever meeting anyone face-to-face. Increasingly, our identities are becoming the new currency which we use to access online services. But with half the world being unbanked, and identity fraud on the rise, that’s becoming more and more difficult. So our mission is to create an open world, where identity is the key to access.

    We use machine learning to assess whether a user’s government-issued ID is genuine or fraudulent, and then compare it against their facial biometrics. As a global leader in computer vision, our AI learns to identity fraud as it evolves over time. Our goal is to apply cutting-edge research to build powerful, simple products that drive inclusion and safety online—without compromising on user privacy.

    That’s how we give companies like Revolut, Zipcar and Bitstamp the assurance they need to onboard users remotely and securely across 195 countries… and we’re just getting started!

    Founded in 2012, we're a diverse, global team of 250 technologists spread across 6 countries. We've also received over $60m in funding from world-class technology investors including Salesforce and Microsoft.

    You can learn more about our team and the work we do on our Onfido blog.

    Requirements

    What we're hoping to see highlighted on your CV and application:

    Essential skills:

  • Extensive experience in solution/ technology selling in a fast paced and competitive market - managing and executing the end to end process
  • Experience in carrying a quota and hitting sales targets
  • Domain expertise in customer service or customer experience applications
  • Goal oriented, with a track record of overachievement
  • Driven - You possess a strong desire to be successful
  • Disciplined – skilled in managing time and resources; sound approach to qualifying opportunities, strong business acumen
  • Ability to learn and adapt in a fast paced environment to establish credibility with internal and external stakeholders
  • Desirable skills:

  • Industry Background/Familiarity/Experience
  • Values and behaviours:

  • Succeed Together - Share skills, ideas and honest feedback. Be excellent to each other
  • Take Pride - Deliver world-class quality and be an ambassador
  • Learn Things, Share Them - Seek out knowledge. Then, take what you learn and teach it to others
  • Find a Better Way - Fix what's broken and make what works even better
  • Create Customer Buzz - Craft an experience that customers rave about
  • To be a great fit at Onfido, we look for individuals who share our values. We have over 35 nationalities in our growing team, making this an exciting and culturally enriching place to work. Check out the team and Life at Onfido!

    Benefits

    We're committed to making Onfido a fantastic place to work, so we go to great lengths to give you what you need to succeed. You will receive:

  • Share options
  • 13 days vacations, plus 7 days sickness absence plus 7 days casual
  • Sanctus mental health coaching
  • Flexible working
  • Maternity benefits
  • Volunteer days - 2 days paid time off per year, in addition to holiday allowance, to volunteer
  • Subsidised gym membership or home cleaning
  • An unlimited budget for any software or books you need
  • Regular team socials (e.g. cookery classes, go-karting and private cinema trips)
  • WeWork food and drink facilities
  • Open and transparent culture—we come together on a weekly basis for a global forum (OnFriday) where we share updates and strategic plans, and engage with each other informally over food and drink.
  • We are an equal opportunity employer and value diversity at Onfido. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

    Vacancy opened 14-05-2019
    Location: London

    Job purpose :

    We are currently looking for a Sales Operations Manager to join our Growth team and play a key role in optimising our Salesforce data quality and optimising our performance against forecast revenue.. This role would be working closely with our Sales and Service Delivery teams as well as across other functions.

    This is a unique opportunity to join a young and fast growing UK based startup to help and play a big part of our growth.

    The role will involve:

  • Salesforce Ownership: Own global responsibility for Salesforce processes and implementation, as well as reporting against quota and KPIs
  • Sales On-boarding: Helping ramp up new sales members to the team, providing effective training material and delivery
  • Trials and Tenders: Design and institute system for the scalable management of client tenders, incorporating policy, scheduling, quality controls and leadership approvals
  • Wider Strategic Sales: leading bottom-up guidance and top-down reviews, looking for ever more accurate means of prediction and monitoring.
  • THE COMPANY

    We’re building the new identity standard for the internet.

    Whether you want to open a bank account or hire a car, our lives are moving online. That means millions of everyday interactions now happen digitally—without ever meeting anyone face-to-face. Increasingly, our identities are becoming the new currency which we use to access online services. But with half the world being unbanked, and identity fraud on the rise, that’s becoming more and more difficult. So our mission is to create an open world, where identity is the key to access.

    We use machine learning to assess whether a user’s government-issued ID is genuine or fraudulent, and then compare it against their facial biometrics. As a global leader in computer vision, our AI learns to identity fraud as it evolves over time. Our goal is to apply cutting-edge research to build powerful, simple products that drive inclusion and safety online—without compromising on user privacy.

    That’s how we give companies like Revolut, Zipcar and Bitstamp the assurance they need to onboard users remotely and securely across 195 countries… and we’re just getting started!

    Founded in 2012, we're a diverse, global team of 250 technologists spread across 6 countries. We've also received over $60m in funding from world-class technology investors including Salesforce and Microsoft.

    You can learn more about our team and the work we do on our Onfido blog.

    Requirements

  • Strong analytical background either from a prior Sales Operations or Consulting role to develop data driven insights across the existing sales strategy
  • Experience using and configuring Salesforce to report accurate data
  • Proficient use of Excel/G-Sheets to create and run sales reports
  • Self starter and keen eye for detail
  • Salesforce ADM 201 Certified preferred
  • SaaS or Startup experience
  • Proficiency in Microsoft Excel / Google Sheets
  • Experience of marketing automation platforms (HubSpot, Marketo, etc.)
  • Familiarity with databases and database architecture
  • International experience a major plus
  • Attention to detail and ability to maintain consistent, correct data across multiple systems
  • Experience working with sales and/or support systems
  • Benefits

    We're committed to making Onfido a fantastic place to work, so we go to great lengths to give you what you need to succeed. You’ll receive:

  • A meaningful equity allocation
  • 25 days holiday, plus bank holidays
  • Pension with The People’s Pension (employer contribution 3% of base salary)
  • Personalised Financial Advice with St. James’ Place Wealth Management
  • Bupa Health Cash Plan (Level 2)
  • Sanctus mental health coaching
  • Flexible working
  • Payroll Giving
  • Volunteer days - 2 days paid time off per year, in addition to holiday allowance, to volunteer
  • Subsidised gym membership or home cleaning (50% up to £50 per month)
  • Onsite massages
  • Free yoga classes, 5-a-side football bookings
  • An unlimited budget for any software or books you need
  • Free languages classes (currently Spanish, French and English)
  • A fully stocked kitchen with unlimited breakfast, drinks, snacks and fresh fruit every day
  • Clubs: Coding, Running, Theatre, Games, Poker, Movies and many more!
  • Open and transparent culture—we come together on a weekly basis for a global forum (OnFriday) where we share updates and strategic plans, and engage with each other informally over food and drink.
  • OTHER INFORMATION

    The interview process will involve:

  • Simple profile matching from us - assessing your application against the role
  • A two-way conversation where we both can find out a bit more about each other
  • Do at home task where you give a bit of an insight into how you approach problem-solving
  • On-site two-way technical and cultural conversations with the team
  • This process should take around two to three weeks, depending on diaries.

    We are proud to be an equal opportunity employer and we value diversity at Onfido. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

    Vacancy opened 11-05-2019
    Location: San Francisco

    Job purpose :

    We're looking for an experienced Solutions Engineer to facilitate the on-boarding of new clients. Daily, you’ll join prospective client meetings and calls alongside members of our sales team. You’ll do some technical discovery on their workflow/platforms, answer technical questions about our product, and offer solutions to their pain points within the context of our product offerings. You’ll offer prospects a sense of confidence that we know our stuff at a deep level and you’ll speak with clients and prospects from the C- Suite at huge companies to devs hacking on our API. As the prospect is investigating our product, you’ll help them overcome any obstacles to testing so that they move through this phase quickly. Then, when they sign on, you’ll provide integration support working alongside their developers to ensure everyone is happy.


    Internally, you’ll work with the product team and engineering to provide feedback from the market on how we should shape our roadmap moving forward. You’ll also help marketing develop and deliver relevant product training for the sales team. You’ll get to work with almost every Group in the company, giving a great perspective on the business. You’ll have a huge amount of autonomy and flexibility on how to structure your work and know that you’ll have all the support you need to succeed.


  • Bridging gap between selling Onfido’s services and helping customers to trial and integrate our solution
  • Proactively supporting customer with design and integration of Onfido API/SDKs
  • Project managing trials, the customer integration progress, together with account management
  • Assisting with / aiding in development of demos, trials & sector-specific presentations
  • Supporting RFPs and creating workflows to ensure RFPs are documented and optimized between Sales and Engineering teams
  • Requirements


  • Strong background in and passion for technology, either as a software engineer or pre-sales engineer
  • A proactive team player, comfortable presenting in person as you are via conference call and web demo platforms.
  • Clear understanding of RESTful API design and integration patterns
  • Prior experience in a communication-focussed role e.g. sales, support, or productPractical experience with at least one programming language: ideally Python, Ruby, Javascript, Swift, Java
  • Knowledge of the identity verification industry, or our target markets (shared economy, recruitment, fintech) would be desirableUnderstanding of security principles and data protection regulation
  • From running engaging presentations to diverse audiences to helping developers successfully integrate into the Onfido platform, no day is like the one before.
  • Embedded in the sales team, but working with many other stakeholders: account management, expansion and product.
  • Benefits

    We're committed to making Onfido a fantastic place to work, so we go to great lengths to give you what you need to succeed. You will receive:

  • A meaningful equity allocation
  • 401(k) - you can contribute what you like (up to the federal limit of $18.5k per annum) and Onfido matches your contribution, up to 4% of your total salary
  • Generous Paid Time Off (PTO) of 23 days per year, plus 10 Federal Holidays - Onfido believes passionately in work/ life balance!
  • Rich health, vision and dental benefits offered via our partner TriNet. TriNet gives you the flexibility to choose a plan that suits you and Onfido now covers 100% of the cost of our elected base plans for you and 50% for your dependents
  • Wellspace mental health coaching
  • Volunteer days - 2 days paid time off per year, in addition to holiday allowance, to volunteer
  • In-office snacks, sparkling water, juice, and fruits, etc
  • Subsidised gym memberships and company sponsored sports (such as yoga and spin)
  • Monthly team bonding activities and quarterly socials
  • Open and transparent culture—we come together on a weekly basis for a global forum (OnFriday) where we share updates and strategic plans, and engage with each other informally over food and drink.
  • Monthly commute reimbursement up to $127 to help get you to and from the office
  • OTHER INFORMATION

    The interview process will involve:

  • Simple profile matching from us - assessing your application against the role
  • A two-way conversation where we both can find out a bit more about each other
  • Do at home task where you give a bit of an insight into how you approach problem-solving
  • On-site two-way technical and cultural conversations with the team
  • This process should take around two to three weeks, depending on diaries.

    We are proud to be an equal opportunity employer and we value diversity at Onfido. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

    Vacancy opened 11-05-2019
    Location: London

    Job purpose :

    Group: Technology | Function: Design

    You will lead all global design teams at Onfido, to build and lead a world-class design organisation that creates best-in-class enterprise Identity Verification (IDV) user and brand experiences that are beautiful and simple.

    Identity Document and Face-based IDV is fundamentally limited by end user friction. Excellent User Experience and Brand awareness are key to increase user adoption and stand apart from the market. A major industry analyst has quantified this as a 20% uplift potential so the ROI is compelling. This is your opportunity to be fundamental in achieving that for Onfido and the industry as a whole. Our B2B2C product has both enterprise clients as well as consumer/end users, meaning the user-centred design challenge is multi-faceted and exciting.

    As a machine learning-based technology company, we have a unique and exciting opportunity to visualise our tech for our customers and for the market.

    This executive level position will be responsible for driving a higher level design awareness and ethos in the company with the vision to be publicly recognised as a leader in the industry and pushing the status quo. This will require both internal and external thought leadership and driving ideas aggressively through the company at the highest levels.

    Based in London, you will report to the CPO and work closely with our VP Marketing who are both based in San Francisco and our London-based CTO, VP Product and VP Engineering to enable streamlined collaboration among our designers and our product, marketing, and engineering teams at scale.

    Our Director of Product Design and Director of Brand Design (both based jn SF) will be reporting to you. You will work closely with them to set the design vision, strategy, workflow and team structure to achieve world-class design status for the business. The Product design team is primary based in London.

    Responsibilities:

  • Lead product and marketing design functions, collaborating with stakeholders around the company to accomplish business goals while enabling Onfido to use its brand and product design as a differentiator.
  • Empower your team members to proactively lead iteration cycles with stakeholders and push designs forward according to the team’s vision and understanding of the business goals. You will have to take smart risks and champion new ideas.
  • Be highly communicative and responsive both within your team and to stakeholders across the company while managing a large volume of ongoing projects. This will also include driving the design team philosophy through the executive layer of the company.
  • Maintain and further build design team workflows that ensure that all designs delivered are in line with our Brand guidelines and Design System and high-quality standards.
  • Gauge fluctuations in the business need and maintain the hiring and resource plan and budget for the team. Design a global team to incorporate various cultural and local market impacts on the product set.
  • Empower and mentor designers on your team, fostering a collaborative, productive, and positive environment within a growing team.
  • THE COMPANY

    Onfido’s vision is an open world where identity is the key to access. We verify the world’s identities using AI and biometrics. Our technology helps global businesses—like Revolut, Indiegogo and Allstate—onboard more users while driving down risk and fraud. And we’re also finding the answers for the future of identity, leading innovation initiatives with the Better Identity Coalition and the Fintech Delivery Panel. Our key investors include Microsoft and Salesforce.

    Requirements

  • 8-10+ years of experience as a design leader across multiple disciplines including User Research, Product Design and Brand Design.
  • Experience with B2B software or applications with multiple user touch-points on different platforms and devices with direct experience on mobile. This will require a specific focus on products have a consumer interaction, so B2B2C experience is strongly preferred.
  • Relentless desire for innovation and driving high standards, balanced with business needs and customer expectations
  • You must be extremely pragmatic and have the ability to empower and manage teams of Designers, UX Researchers, and Creatives
  • Ability to consider long-term sustainability in all design decisions and maintain an eye for reusability in designs.
  • Strong communication skills with a keen ability to champion the best ideas and pushback on beliefs with integrity and respect.
  • Nice to have:

  • Significant experience as an Individual Contributor UX designer, interaction designer, information architect, or similar
  • Demonstrate a portfolio of work with a proven track record for solving difficult UX design problems and simplifying difficult requirements to intuitive interfaces for customers
  • MBA, PhD or Master’s degree in design, human-computer interaction (HCI), or equivalent.
  • Values and behaviours:

  • Succeed Together - Share skills, ideas and honest feedback. Be excellent to each other
  • Take Pride - Deliver world-class quality and be an ambassador
  • Learn Things, Share Them - Seek out knowledge. Then, take what you learn and teach it to others
  • Find a Better Way - Fix what's broken and make what works even better
  • Create Customer Buzz - Craft an experience that customers rave about
  • To be a great fit at Onfido, we look for individuals who share our values. We have over 35 nationalities in our growing team, making this an exciting and culturally enriching place to work. Check out the team and Life at Onfido!

    Benefits

    We're committed to making Onfido a fantastic place to work, so we go to great lengths to give you what you need to succeed. You will receive:

  • Share options
  • 25 days holiday, plus bank holidays
  • Pension with The People’s Pension (employer contribution 3% of base salary)
  • Personalised Financial Advice with St. James’ Place Wealth Management
  • Bupa Health Cash Plan (Level 2)
  • Sanctus mental health coaching
  • Flexible working
  • Payroll Giving
  • Volunteer days - 2 days paid time off per year, in addition to holiday allowance, to volunteer
  • Subsidised gym membership or home cleaning (50% up to £50 per month)
  • Free yoga classes, 5-a-side football bookings
  • Unlimited budget for any software or books you need
  • Free languages classes (currently Spanish, French and English)
  • A fully stocked kitchen with unlimited breakfast, drinks, snacks and fresh fruit every day
  • Clubs: Coding, Running, Theatre, Games, Poker, Movies and many more!
  • Quarterly socials (e.g. cookery classes, go-karting and private cinema trips)
  • Open and transparent culture - we meet for a Thursday afternoon forum (OnThursday) to engage peers informally over drinks.
  • OTHER INFORMATION

    The interview process will involve:

  • Simple profile matching from us
  • A two-way conversation where we both can find out a bit more about each other
  • On site two-way technical, presentation and cultural conversations with the team
  • This process should take around two to three weeks, depending on diaries.


    Live Date: 15 March 2019
    Close Date: 12 April 2019
    Salary: Highly competitive


    We are an equal opportunity employer and value diversity at Onfido. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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