Software Engineer - Relate

Descrizione

Why join us?

One of BlaBlaCar’s key strategic goals is to have smooth interaction with our members. The Interact Team at BlaBlaCar aims at building a strong and reliable Member Relationship Management framework to enhance our product marketing on all In Product and Out Product channels.

Our obsession is to create a smart strategy in how we communicate with our members and make sure they know about the great features we propose. This means interacting with them at the right moment through the right channel, without overloading them with messages, while still creating an engaging relationship with them.

To fulfill this ambition, you will join a dedicated agile cross-skills Interact squad, operating as a mini-startup within BlaBlaCar. The squad is comprised of great profiles with a strong entrepreneurial mindset: mobile engineer, backend engineer, frontend engineer, UX designer, product manager and data analyst. You will also belong to the larger Tech group, a talented crew of developers spread across the organization in other agile teams with whom you can share core skills and knowledge.

What you will directly contribute to:

• Improving awareness regarding new features and product changes;

• Optimizing the activation and retention of our members;

• Making local teams fully autonomous to create ad hoc and automatic campaign without any specific development;

• Implementing a new MRM third party or internal tool;

• Creating smart segmentation and relevant tracking;

• Developing Real Time MRM system.