Descrizione
Company Description
BlaBlaCar’s vision is to bring fairness, freedom and fraternity to the world of travel.
BlaBlaCar was created in 2006 with one dream in mind: fill the millions of empty seats on the road to create an efficient, affordable and friendly way to travel. Today, our global, trusted community counts 75 million members in 22 countries, enabling a smarter, large scale and truly sustainable transport network.
Born from a simple idea of people sharing their rides, BlaBlaCar’s ambition is to become the go-to marketplace for shared road mobility. We offer long distance carpooling service, a commuting carpooling service, and since 2018 a marketplace bus service too. A filled bus emits one third of the emissions per passenger kilometer as an average car. So we want to fill those seats too!
In 2018, 84 million travellers used BlaBlaCar globally saving 1.6 million tons of CO2. Meanwhile we enabled human connections, bringing people closer together in more ways than one with 87% of members say that carpooling is an enriching experience.
BlaBlaCar offers a truly and unique international environment with a team counting 35 nationalities, serving a global member-base from 8 offices in Berlin, Kiev, Madrid, Milan, Moscow, Paris (HQ), São Paulo, Warsaw. English is the official spoken language across BlaBlaCar. We are privately-held and founder-led. Our team of 500 employees is entrepreneurial, passionate, and fundamentally mission-driven.
Job Description
What you will directly contribute to:
Tracking the current traffic situation of the bus service and inform passengers about delays and malfunctions
Taking on the coordination responsibility of personnel and vehicle deployment in case of any changes
Interacting daily with diverse operational interlocutors
Taking measures to avoid any malfunctions, to minimize their effects and quickly implement alternative solutions
Optimizing operational processes to guarantee the quality of our service
Qualifications
What you will need to be successful:
Experience in at least one of the following fields:
Transport management, operations or similar
Customer service
Driver / vehicle disposition
Advanced MS Office skills
Inter-personal skills, team-player
Operational agility & solution-driven mindset
Flexible and prepared to work in shifts (24/7)
Full proficiency in German & English. Any other European language is a plus
Additional Information
A few practical details about the role :
- Start: As soon as you are ready!
- Location: Paris HQ
- Contract: Full-time permanent contract (CDI)
- Compensation: Competitive package based on experience
What we offer all of our employees:
- A start-up spirit that fosters agility, teamwork and impact
- Challenging career opportunities in a high-growth and fast-paced environment
- An inspiring working environment including state-of-the-art office spaces
- Free carpooling to live our value “Be The Member”
- Annual BlaBlaBreak which takes us all for an unforgettable weekend
- Bi-Weekly BlaBlaTalks when we learn from each other
- Weekly Tech Demos
What is next:
If you are ready to join our exciting journey, please apply below: upload your resume in English (PDF format) and your cover letter. Applications without cover letter will not be considered. Kindly note that only complete applications will be reviewed by our hiring team and that all your information will be kept confidential.
You can expect us to review your application within the following 2 weeks. If your application fits our requirements, we will invite you to a first call followed by several face-to-face interviews.
BlaBlaCar is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.