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Head of Business Operations & Strategy (Top locations)

Creata il 04-03-2024
Location Berlingo


About GetYourGuide

GetYourGuide is the globally leading marketplace for unforgettable travel experiences. Travelers use GetYourGuide to discover the best things to do in a destination. Since its founding in 2009, people from all over the world have booked more than 150 million tours, activities, and attraction tickets through GetYourGuide. Powered by a global team of over 800 travel experts and technologists, we are headquartered in Berlin and have 17 local offices around the world. 

The department’s mission -Business Operations & Strategy

For our travelers: offer the world's most comprehensive selection of activities, and guarantee an unforgettable and seamless experience.

For our suppliers and connectivity partners: create the best platform that simplifies every aspect of their digital growth journey, and builds win-win relationships

The role -Head of Business Operations & Strategy

We are looking for a strategic leader to drive revenue and profitability at our ‘top locations’. Top locations are defined as the most demanded points of interest or experiences in the world such as Disneyland, Eiffel Tower, Niagara Falls, Louvre Museum, and Broadway. These locations behave differently than other less demanded locations and therefore require customized and often cross-functional acquisition and optimization strategies. Your responsibilities include:

  • Define the strategy, e.g. i) refine the various problems to be solved, ii) sharpen existing solutions and come up with new ones, and iii) influence all cross-functional stakeholders, especially our Account Management, Product, and Marketing team
  • Execute the strategy, e.g. i) define and sign-off location-specific long-term partnerships together with our Account Management team, ii) establish GetYourGuide as a thought leader that key suppliers associate with innovation, and iii) refine processes, playbooks, and tools

Report monthly progress to all stakeholders, incl. our Executive teamSpend ~20% of your time in the field to engage with suppliers and travelers

It’s expected to be based in Berlin, and be at the office four days per week. You report to our Director of Business Operations & Strategy.

Your profile
  • You have seven to ten years work experience, incl. people management. Either at a large tech company (> € 1 billion annual revenue), and/or at McKinsey & Company, Boston Consulting Group, or Bain & Company
  • You are entrepreneurial, business savvy, creative, and willing to get your hands dirty
  • Account Management and Product knowledge are a strong plus
Reasons to join us
  • Join the global leader for travel experiences. We have an outstanding culture, talent density, growth model, and cash balance. It is only up to us to keep dominating the $ 300 billion travel experiences market going forward
  • Be part of a high-performing team that defines GYG’s supply strategy, and executes our biggest ideas
  • Boost your learning curve and network. GetYourGuide’s size (~800 employees from over 70 nationalities, $878 million in funding) is the ideal size to learn from the best and to build up a strong international network. Additionally, you’ll receive an annual training budget 
  • Socialize regularly, e.g. during our weekly Pizza Friday, quarterly team events, bi-yearly trainings, and yearly all staff summit and Winter party
  • Receive top payment (both fixed salary and virtual stock options)
  • Benefit from several perks (e.g. GYG family & friends discount, discounted monthly passes for public transportation, fitness perks including yoga and Urban Sports Club; German lessons, etc.)
  • Receive visa and relocation support
We look forward to hearing from you

Unlock your full potential and join our mission to create unforgettable experiences for millions around the world. If you have the skills and passion for joining our team, we invite you to apply by submitting your CV/resume in English through the form below. Check out how we hire for tips and visibility into our process and check out life at GetYourGuide. If you have any further questions, please do not hesitate to contact us via We are an equal-opportunity employer

Our commitment is that every qualified person will be evaluated according to skills regardless of age, gender identity, ethnicity, sexual orientation, disability status, or religion. Please refrain from including your picture and age with the application. 

Important notice: Protect yourself from recruitment scams

We want to ensure your safety during the application process. Please be aware of potential scammers impersonating GetYourGuide recruiters. Remember, GetYourGuide never requests payment or sensitive personal information during recruitment. All official job opportunities are exclusively posted on our Careers page. If you suspect fraudulent activity, report it to



Annual External Training Budget

Annual Exter...

Free German Lessons

Free German ...

Pizza & Beer Fridays

Pizza & Beer...

Virtual Stock Options

Virtual Stoc...